(Update) Issue with Attaining Grand Master Ranks

We have confirmed an issue where, after the v3.7.20 update, players would not correctly attain the ranks Grand Master 1 through 3 after achieving the necessary Master Score.

The issue has been resolved as of 3:30 a.m., May 20 (PT). Players will now correctly attain the aforementioned ranks after ending a ranked match with the necessary Master Score.

Players who achieved the required Master Score at least once prior to the correction of this issue and have not received their ranking rewards as of 5:00 p.m., May 31 (PT), when the Master Score will be reset, will receive the rewards on a later date within June.

(Update)
The season 70 Master Score ranking rewards have been distributed to all players affected by this issue as of 1:00 a.m., June 15 (PT).

Thank you for your patience and kind understanding.


Shadowverse Team