Crystal Purchase Issue on Steam

From around 5:30 p.m, Dec 28 to 2:00 a.m., Dec 29 (PT), connection issues prevented some players from receiving the crystals they bought on the Steam version of Shadowverse.

We've finished investigating the issue, and refunds have been made to the Steam Wallets of all affected players. (Not all players were refunded simultaneously, but everyone affected has been refunded, whether or not they sent an inquiry.)

Thank you for your understanding and patience.

Shadowverse Team