If you cannot solve your problem after looking through the FAQ, please contact us via the contact button below.

  • Frequently Asked Questions

    • I got a leader card I already own from the 8th Anniversary card pack.

      Yuwan’s 8th-Anniversary-Pack Giveaway does not include the feature for you to exclude leader cards you already own from the 8th Anniversary card pack. There’s a chance you may draw a leader card already in your possession.

       

      For details on the giveaway, please refer to the following announcement:
      https://shadowverse.com/news/?announce_id=3125

    • About Arisa's Treasure Trove of Rupies Awaits

      Q: I completed a private match without quitting, but didn’t clear the Arisa’s Treasure Trove of Rupies Awaits mission.
      A: Please check if you previously played against the same opponent during the event. The daily private match missions can only be completed by playing in a private match against a different user each time. You will not clear the mission if you previously played against the same opponent.

      Q: I played a private match, but didn’t get a reward from the Arisa’s Treasure Trove of Rupies Awaits event.
      A: Both special and standard rewards for this event will be sent out at 1:00 a.m., July 1 (PT).

       

      For details on the Arisa’s Treasure Trove of Rupies Awaits event, please refer to the following announcement:
      https://shadowverse.com/news/?announce_id=3120

    • Why is Belphomet, Loretaker's Fusion effect not activating?

      Belphomet, Loretaker’s Fusion effect will only activate if it’s the first or second time a card has been fused to it that match. If a card is fused to it for a third time, nothing will happen.

       

      The Fusion effect will also not activate if you do not have 4 or 5 play points during the first fuse, and 6 or 7 during the second.

    • I have 2 Reeling Shudderflies and an evolved Minthe, Steward of Souls. At the end of my turn, only one of the Reeling Shudderflies' Necromancy effects activated, even though I have 6 shadows. Why didn't the second Reeling Shudderfly's Necromancy effect activate?

      All effects are processed sequentially, so new effects will not activate until all previous effects have finished activating. Furthermore, effects that activate “at the end of your turn” do so simultaneously (either when you press the End Turn button or when you run out of time).

       

      Therefore, even if Minthe, Steward of Souls has given your leader the effect to gain shadows after performing Necromancy, only one of your Reeling Shudderflies’ Necromancy effects will activate if you end your turn with 6 shadows.

       

      Detailed Breakdown:

       

      Assume the following:
      – An evolved Minthe, Steward of Souls has given your leader the following effect: “Once on each of your turns, when you perform Necromancy, gain X shadows. X equals the Necromancy cost.”
      – You have 6 shadows.
      – You have 2 Reeling Shudderflies in play.

       

      1. At the end of your turn, the following effects are queued for activation:
      a. First Reeling Shudderfly: “At the end of your turn, draw a card and perform Necromancy (6): Give -2/-2 to all enemy followers.”
      b. Second Reeling Shudderfly: “At the end of your turn, draw a card and perform Necromancy (6): Give -2/-2 to all enemy followers.”

       

      2. The first effect in the queue is activated. You now have 0 shadows, and your leader’s effect is added to the queue:
      a. Second Reeling Shudderfly: “At the end of your turn, draw a card and perform Necromancy (6): Give -2/-2 to all enemy followers.”
      b. Your leader: “Once on each of your turns, when you perform Necromancy, gain X shadows. X equals the Necromancy cost.”

       

      3. The next effect in the queue is activated, but the Necromancy effect does not get activated because you have 0 shadows.
      a. Your leader: “Once on each of your turns, when you perform Necromancy, gain X shadows. X equals the Necromancy cost.”

       

      4. The last effect in the queue is activated. You now have 6 shadows, and your turn ends.

    • Michelle, Lone Psychic's Fanfare activated on an enemy follower with +1 attack, but the follower's attack did not return to +1 after my opponent's turn.

      When a card that has had its attack or defense increased is affected by an ability that changes it to X, the ability increasing its attack or defense is lost. Therefore, when the ability to change a card’s attack or defense to X is lost the card will return to its base attack or defense.

    • Why are Fanfare effects not activating?

      Please check if there is an evolved Weiss, Discerning Professor or an evolved Wandering Bard Elta in play. When they are in play, these two cards may give your leader an effect that prevents Fanfare effects from activating.

       

      Evolved Weiss, Discerning Professor’s effect is as follows:

       

      “While this follower is in play, the enemy leader has the following effect: Allied Fanfare effects will not activate.”

       

      Evolved Wandering Bard Elta’s effect is as follows:

       

      “Evolve: Give both leaders the following effect – Allied Fanfare effects will not activate. (This effect lasts until this follower leaves play.)”

       

      Futhermore, Fanfare effects only activate when you play a card from your hand using play points and will not activate if a card with a Fanfare effect is summoned by a card effect.

    • I evolved a Charlemagne, Great Unifier. Why didn't its Evolve effect activate?

      Evolve effects only activate when you use evolution points to evolve a follower.

       

      If your Charlemagne, Great Unifier was evolved by a card effect, it will not activate its Evolve effect and your leader will not gain any effects.

    • I played a Celestial Wyrm God while a Dragon Queen's Castle is in play. Why didn't its Fanfare effect activate twice?

      Dragon Queen’s Castle’s effect is as follows: “Whenever you play a Dragoncraft follower with Fanfare effects (excluding Choose and targeted effects), repeat them once.”

       

      This effect does not activate if a Choose or targeted effect is included in the Fanfare effects of the Dragoncraft follower.

       

      Celestial Wyrm God’s Fanfare effect includes a targeted effect, so Dragon Queen’s Castle’s effect does not activate.

       

      Furthermore, Celestial Wyrm God’s Fanfare effect will not be repeated even if there are no targetable enemy followers in play.

    • About Fennie's New Year Treasure Trove

      Q: I completed a private match without quitting, but didn’t clear the Fennie’s New Year Treasure Trove mission.
      A: Please check if you previously played against the same opponent during the event. The daily private match missions can only be completed by playing in a private match against a different user each time. You will not clear the mission if you previously played against the same opponent.

       

      Q: I played a private match, but didn’t get a reward from the Fennie’s New Year Treasure Trove event.
      A: Both special and standard rewards for this event will be sent out at 12:00 midnight, January 4-5 (PT).

       

      For details on the Fennie’s New Year Treasure Trove event, please refer to the following announcement:
      https://shadowverse.com/news/?announce_id=2907

    • About Resurgent Cards

      Q: What are Resurgent Cards?
      A: They are returning cards from past sets with the same art but with new names, abilities, and voices.
      Resurgent Cards can be used in all formats except Unlimited and will be treated as new cards.

       

      Q: If a deck containing Resurgent Cards is copied or created through a deck code, can it be used in the Unlimited format?
      A: Decks containing Resurgent Cards cannot be used in the Unlimited format.

    • I can't add some cards from Resurgent Legends to my deck.

      Resurgent Cards cannot be used in the Unlimited format. Please make sure the cards you are trying to add are not Resurgent Cards.

    • When Heart's Radiance summons Soul Sniper, why doesn't Soul Sniper's effect activate?

      The order of effects queues all of Heart’s Radiance’s effects upon playing it, then adds additional effects from summoned cards (such as Soul Sniper) to the end of the queue.

       

      Heart’s Radiance’s “Destroy all allied followers” effect activates before Soul Sniper’s “When this follower comes into play” and “If this follower was summoned with an effect” conditionals are checked. The game finds no Soul Sniper in play, so the check fails and the respective effects are not activated.

       

      Detailed Breakdown:

       

      1. A Heart’s Radiance is played after fusing a Soul Sniper. The following effects are queued for activation:

       

      a. Heart’s Radiance: Summon copies of 5 different allied Shadowcraft followers fused this match that originally cost at least 3 play points.
      b. Heart’s Radiance: Destroy all allied followers and restore X defense to your leader. X equals the number of followers destroyed.
      c. Soul Sniper: When this follower comes into play, deal 1 damage to all enemies. If this follower was summoned with an effect, deal 2 damage instead.

       

      2. The first effect in the queue is activated, summoning Soul Sniper. The queue is updated as follows:

       

      a. Heart’s Radiance: Destroy all allied followers and restore X defense to your leader. X equals the number of followers destroyed.
      b. Soul Sniper: When this follower comes into play, deal 1 damage to all enemies. If this follower was summoned with an effect, deal 2 damage instead.

       

      3. The top effect in the queue is activated, destroying Soul Sniper. The queue is updated as follows:

       

      a. Soul Sniper: When this follower comes into play, deal 1 damage to all enemies. If this follower was summoned with an effect, deal 2 damage instead.

       

      4. The game attempts to activate the top effect in the queue, but it finds no Soul Sniper in play. The effect is cancelled.

    • About the interaction between Demon Maestro and How to Train Your Wolf

      “During your turn” effects (unless specified by another condition) activate at the start of your turn and last until the end of your turn. If your Demon Maestro is destroyed and then you play How to Train Your Wolf, then “At the start of your next turn, deal 1 damage to your leader and draw a card” will activate first, followed by “During your turn, reduce damage to your leader to 0.”

       

      If you play How to Train Your Wolf and then your Demon Maestro is destroyed, then “During your turn, reduce damage to your leader to 0” will activate first, followed by “At the start of your next turn, deal 1 damage to your leader and draw a card.”

    • Do the Fanfare Enhance effects of followers that come into play by Aether, Guardian of Light's effect activate?

      No, they will not activate. Aether, Guardian of Light will only activate the follower’s non-Enhance Fanfare effects that are not Choose or targeted effects.

    • I got a gold card instead of a legendary card as a reward in the Evolving Treasure Chest event.

      In the Evolving Treasure Chest event, you receive rewards from all tiers you reached. For example, if you reach tier 4, you will receive a tier 1 reward, a tier 2 reward, a tier 3 reward, and a tier 4 reward. You may receive a gold card for the tier 3 reward and something other than a card for the tier 4 reward, which may make it seem like you received a gold card instead of a legendary card.

       

      For details on rewards in the Evolving Treasure Chest event, please refer to the following announcement:

      https://shadowverse.com/news/?announce_id=2692

    • Can I change the quality of my Home screen background?

      There are no settings available to change the quality of the Home screen background.

    • About the Evolving Treasure Chest event

      Q: I won a private match but didn’t get any treasure chest points.
      A: Please check if your opponent forfeited the match. You will not earn points if your opponent forfeited.

       

      Q: I didn’t get a treasure chest for the previous day.
      A: You must have earned at least 1 treasure chest point to obtain a treasure chest.

    • About the 2023 Treasure Trove of Rupies event

      Q: I won a private match but didn’t get a 7th Anniversary ticket.

      A: Please check if your opponent forfeited the match or if you previously played against the same opponent during the event. You will not receive a 7th Anniversary ticket if your opponent forfeited or if you already played against the same opponent.

       

      Q: I can’t use my 7th Anniversary tickets.

      A: 7th Anniversary tickets can be redeemed from 1:00 a.m., June 27, until 8:00 a.m., July 10 (PT).

    • Do Clay Golems that are transformed into Ultimate Clay Golems by Ultimate Clay Golem's Evolve effect count towards the "Clay Golems that have come into play" in Golem Lord's effect?

      Yes, they count.

    • If I play a 5-play-point Coach Joe, Fiery Counselor with its Crystallize effect, will the cost of the Giselle, Ocean Star in my hand change to 3?

      No, it will not. When you play a card with Crystallize, you are playing it as an amulet with the effects under Crystallize, and the cost of the amulet is the Crystallize cost. When you play Coach Joe, Fiery Counselor as an amulet with Crystallize (1), the original cost of the amulet is 1.

    • If I draw a Judith, Cosmic Observer with Goblin's Gratitude's effect, will I recover play points?

      Yes, you will.

    • What are "cards with Fanfare: Burial Rite" in Memento, the Grim Teacher's effect?

      It refers to cards with Burial Rite in at least one of their Fanfare effects.

    • About cards summoned by Cornelius, the Corpse King's Fanfare effect

      Cards summoned by Cornelius, the Corpse King’s Fanfare effect are chosen in the following way:

      1. One enemy follower destroyed that match that costs between 2 and 5 play points is picked at random.
      2. Cards with the same name as the follower picked in step 1 are removed from the selection pool.
      3. Steps 1 and 2 repeat until your area is full or until there are no more enemy followers destroyed that match that cost between 2 and 5 play points.

       

      Each follower has an equal chance of being chosen. If multiple copies of the same follower have been destroyed, it will have a higher chance of being chosen.

       

      Example:

      Assume “A,” “B,” and “C” are enemy followers destroyed this match that cost between 2 and 5 play points, and there are 3 As, 2 Bs, and 1 C.

       

      Probability of being selected as the first card:

      A – 1/6

      A – 1/6

      A – 1/6

      B – 1/6

      B – 1/6

      C – 1/6

       

      Probability of being selected as the second card (if A was chosen as the first card):

      B – 1/3

      B – 1/3

      C – 1/3

    • Filly, Mythmaster's effect didn't activate.

      Filly, Mythmaster’s effect that activates depending on the number of cards played only activates if the played card is the 3rd, 6th, or 9th card that turn. Effects that add to the number of cards played are activated after cards are played and counted. Depending on the combination of cards and the order they are played, Filly, Mythmaster’s effect may not activate.

       

      Example:

      Assume there is a Filly, Mythmaster already in play.

       

      1. You play a Fairy. (It is the 1st card played this turn.)
      2. You play a Magachiyo, Barbed Convict. (It is the 2nd card this turn.)
      3. Magachiyo, Barbed Convict’s “Add 1 to the number of cards played this turn” effect activates. (3 cards have been played this turn.)
      4. You play a Fairy. (It is the 4th card this turn.)
      5. Because the last Fairy is not the 3rd card played this turn, Filly, Mythmaster’s “destroy all allied Fairies, summon a Fairy Beast, and activate its Fanfare” effect will not activate.

    • I removed all effects from the opponent's Amaryllis, the Princess, but their spells and leader still deal +1 damage.

      The effect “Your spells and leader deal +1 damage” is given to its leader, so even when an effect removes Amaryllis, the Princess’s effects, its leader will still retain any effects given to it. However, if Amaryllis, the Princess leaves play, its leader will lose the effect.

    • I have two evolved Amaryllis, the Princesses in play. Does my leader gain "Your spells and leader deal +1 damage" twice?

      Yes.

    • I have a follower in play that has had its attack or defense increased and then decreased by effects. Will Lou, Lady-in-Training's Fanfare effect activate?

      Yes, it will.

    • About Custom Rotation

      Q: Can I create a deck using cards from card sets 2–6 (from Darkness Evolved to Starforged Legends)?

      A: Yes.

      In Custom Rotation, players can create decks using cards from combinations of sets that follow either of the criteria specified below.

      Note: Players may use cards from six consecutive sets only if they are the first six card sets (Classic up to Starforged Legends).

      ————

      ・Card sets 1–6

      ・Any 5 consecutive card sets between the 3rd set (Rise of Bahamut) and the 26th set (Celestial Dragonblade)

      ————

       

      Q: Do bonus effects activate before other “at the start of your turn” effects?

      A: Yes.

       

      Q: If your leader had gained the “you will not gain a play point orb at the start of your turn” effect from Carabosse, Wicked Fairy, could you still gain a play point orb at the start of your turn from bonus effects?

      A: No.

    • Does Dragon Queen's Castle's effect repeat the Fanfare Enhance effects of followers I play?

      Dragon Queen’s Castle does not repeat Enhance effects, even if it is a Dragoncraft follower with Fanfare effects that aren’t Choose or targeted effects. If the follower has Fanfare effects that are not Enhance, then those Fanfare effects will be repeated.

       

      Example:

      If Dragon Queen’s Castle is in play when you play Captain Dragewood with Enhance (7), the Enhance’s “Summon a Windblast Dragon” effect will not activate twice. However, the Fanfare effect “Gain an empty play point orb” will activate twice.

    • If I play Judith, Cosmic Observer with Enhance (7), will all the other, lower-cost Enhance effects also activate?

      Yes, they will all activate.

    • If my deck only has 3 copies of Judith, Cosmic Observer left, will Cutthroat, Discord Convict's Evolve effect activate?

      Yes, it will activate.

    • When I play Carmia, Miracle Optimist while a crystallized Ruby Falcon is in play, why doesn't this follower gain Storm?

      When Carmia, Miracle Optimist comes into play and evolves via its Fanfare effect, even if a crystallized Ruby Falcon is currently in play, Carmia, Miracle Optimist will not gain Storm.

       

      These cards’ effects will activate as follows:

      1. There are 4 allied cards in play, including a crystallized Ruby Falcon.

       

      2. Carmia, Miracle Optimist comes into play, triggering both this follower’s Fanfare effect and Ruby Falcon’s Crystallize effect.

      Their effects will activate in this order:

       

      a. Carmia, Miracle Optimist’s Fanfare effect:

      If there are 3 or 4 allied cards in play (including this card), draw a card. If there are 5, evolve this follower.

       

      b. Ruby Falcon’s Crystallize effect:

      Once on each of your turns, when you play a follower with 2 attack or less, give it Storm.

       

      3. Carmia, Miracle Optimist evolves via its Fanfare effect.

       

      4. Ruby Falcon’s Crystalize effect activates next; however, Carmia, Miracle Optimist will not gain Storm as it has evolved and now possesses 4 attack instead of 2.

       

      Note that although Carmia, Miracle Optimist will not gain Storm in this interaction, Ruby Falcon’s Crystallize effect will activate in this order of play. Therefore, its effect will not activate again if any other followers with 2 attack or less are played on the same turn.

    • The damage from Ghastly Banishment did not become 0 even though I had played Greater Will.

      Greater Will’s effect reduces damages dealt to 0 until the start of the players next turn, while Ghastly Banishment’s effect activates at the start of the opponent’s turn. Card effects that activate at the start of the players next turn end before card effects that activate at the start of the opponent’s turn. Therefore, Greater Will’s effect will no longer be active when Ghastly Banishment’s effect activates.

       

      If the opponent had played Earthen Fist in place of Ghastly Banishment, the effect for this card activates at the end of the opponent’s turn, so the effect of Greater Will would still be effective, and damage would be reduced to 0.

    • I played a private match without quitting, but I couldn't complete the limited-time mission for the Hoppin' New Year Treasure Trove event.

      To complete multiple limited-time missions, you must play against a different player for every match. Please make sure you are not playing against the same player during the event period if you wish to complete the limited-time missions.

       

      Please check here for more details:

      https://shadowverse.com/news/?announce_id=2485

    • I played a private match, but I can't receive the rewards for the Hoppin' New Year Treasure Trove.

      Special prize and standard reward winners for the Hoppin’ New Year Event will be determined at 12:00 midnight, January 5-6 (PT).

       

      Please check here for more details:

      https://shadowverse.com/news/?announce_id=2485

    • I forgot my user ID or Device Link password. What should I do?

      If you cannot recover your data using Device Link because you forgot your user ID or password, please see if Account Link works. If you have previously set up Account Link, you can recover your game data with the following steps:

       

      1. On the title screen, press the “Link Data” button on the top-left corner of the screen.
      2. Read the onscreen message and proceed by pressing “Link.”
      3. Select the external service you used to set up your Account Link.
      4. Press “Link an Account.”
      5. If there are no issues with the game data details displayed, press “Link.”
      6. Press “Link” again and the linked game data will be restored. Any existing game data will be overwritten.

       

      For more information, please see the following announcement:
      Important: Backing up Game Data
      https://shadowverse.com/news/?announce_id=362

    • How do I back up my data?

      Data can be backed up in the following ways:
      ・ Setting a Device Link password
      ・ Linking your account to an external service
      ・ Turning on iCloud Backup

       

      About Device Link and Account Link:
      https://shadowverse.com/news/?announce_id=362

       

      To turn on iCloud Backup, go to Settings > [Your Name] > iCloud, then find Shadowverse in the list of apps and toggle the slider next to it.

    • About Lævateinn Dragon

      When evolving:

      Lævateinn Dragon will not evolve into Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form unless at least 4 allied Armed followers have left play that match. Transformation does not count as leaving play.

       

      It will also not evolve into Lævateinn Dragon, Attack Form,  Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form when evolving from card effects such as Archangel Reina’s.

       

      When destroyed:

      When a Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form is destroyed, it will show as Lævateinn Dragon under “Followers Destroyed.” Lævateinn Dragon, Attack Form and Lævateinn Dragon, Defense Form are treated as a Lævateinn Dragon, so when a Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form is destroyed by Urd’s effect, a Lævateinn Dragon will be summoned.

       

      When returning to hand:

      When a Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form in play is returned to hand, it will be returned as Lævateinn Dragon.

    • Ultimate Bahamut's Invocation effect isn't activating.

      If your opponent played a Glistering Angel on the previous turn, Ultimate Bahamut’s Invocation effect cannot activate.

       

      Glistering Angel’s Fanfare effect is as follows:
      “Fanfare: Until the end of your opponent’s turn, give the enemy leader the following effect – Invocation won’t activate for you.”

    • Some cards that I owned have disappeared after the update.

      In the v4.4.0 update, the Resurgent Legends card set was released, and temporary cards from Order Shift Temporary Decks have become unavailable. Please double-check to see if the cards that have disappeared from your collection were from these Temporary Decks.

       

      To see what cards were included in the Order Shift Temporary Decks, please check the following announcement:
      https://shadowverse.com/news/?announce_id=2833

    • What does "different" mean in card effects?

      When an effect specifies “different cards,” this refers to cards that meet either of the following criteria:
      – They have different names.
      – They have the same name, but are of a different card type (i.e., follower, spell, or amulet).
      This means Accelerate and Crystallize token cards (spells and amulets respectively) are treated as “different” to their base follower card, despite having the same name.

       

      Example 1:
      1. Your opponent plays a Room Service Devil, followed by another Room Service Devil using its Accelerate effect.
      2. You play a Treacherous Reversal, putting them both into your deck.
      3. You then play a Stay in Paradise, which puts two “different” Festive cards from your deck into your hand.
      In this case, both the Room Service Devil follower and the Accelerate version of Room Service Devil may be put into your hand.

       

      Example 2:
      1. Your opponent destroys an allied Quickblader and Ta-G, Katana Unsheathed during their turn.
      2. On your next turn, you play Return from the Brink, which puts copies of two “different” Swordcraft followers into your hand.
      Assuming no other allied followers were destroyed during these two turns, either a Quickblader or a Ta-G, Katana Unsheathed will be put into your hand, but not both. This is because Ta-G, Katana Unsheathed is “treated as a Quickblader.”

    • I got a leader card from the Daily 10-Pack Giveaway that isn’t usually included in the card pack I opened.

      In the Daily 10-Pack Giveaway, you have the chance to get any of the leader cards listed in the “Available Leader Cards” section of the “6th Anniversary 10-Pack Giveaways” announcement as the last card in the tenth pack.

    • I can't complete the "Play 10 private matches (without quitting)" mission from the 6th anniversary Treasure Trove of Rupies Missions event.

      The limited-time missions for playing private matches will only count matches played against different unique players during the event. If your private matches are not being counted, please check if you have played against the same player during the event.

       

      For more details regarding the limited-time missions, please refer to the “6th Anniversary Treasure Trove of Rupies Missions” announcement.

      https://shadowverse.com/news/?announce_id=2281

    • My Impious Bishop got destroyed but another Impious Bishop did not get summoned.

      Fanfare effects only activate when you play a card from your hand using play points. Therefore, Impious Bishop’s Fanfare effect (“Gain Last Words: Summon an Impious Bishop”) will not activate if it is summoned by a Last Words effect.

    • The enemy leader had the "Invocation won't activate for you" effect but was still able to summon followers from their deck.

      Followers can be summoned from the deck by effects other than Invocation.

    • I can't log in on Steam and the error code displayed is 333.

      Error code 333 is displayed when the Steam account logging in couldn’t be verified.

       

      Please try the following steps:
      1. Make sure that you are online on Steam.
      2. Wait a moment before logging into Shadowverse again.

       

      If the steps above did not resolve your issue, please contact Steam’s customer support.

    • With Satanael's Fanfare effect, will Astaroth's Reckoning have a higher chance of being added to my hand than other cards?

      No, all Apocalypse and Cocytus Cards have the same chance of being picked.

    • How are the cards added to my hand with Satanael's Fanfare effect picked?

      Each Apocalypse or Cocytus Card has an equal chance of being picked. One Apocalypse or Cocytus Card will be picked at random, and then that card will be excluded from the selection pool. This process repeats until 6 different cards are picked.

    • Will Glittering Golds discarded due to having a full hand count as being "added to your hand"?

      Yes, they will count.

    • How does Remnant of Hollowness and Yukishima, Master Biographer's "deal a pool of X damage divided between all enemies" effect work?

      Damage equal to each enemy follower’s defense will be dealt in order from the oldest follower in play to the newest. Any remaining damage will be dealt to the enemy leader.

    • If I only have a Silvernail Blaster in my hand and I play it, will the "destroy a random enemy follower" part of its Fanfare effect activate?

      Yes, the effect will activate.

    • I played a Chaotic Doom using its Accelerate effect but it didn't add to the number of followers that had Ward when destroyed.

      When a follower first comes into play, any Last Words effects it has are active, but effects such as Ward are not. As a result, the Chaotic Doom that is summoned by playing Chaotic Doom with its Accelerate effect does not have Ward at the moment it is destroyed, and will not count as a follower that had Ward when destroyed.

    • About Cross Craft

      Q: Can I use my Cross Craft deck in Story mode?

      A: No, you cannot use your Cross Craft deck in Story mode.

       

      Q: I ranked up but I didn’t get an achievement.

      A: Ranked matches for Cross Craft do not count towards existing achievements.

       

      Q: Do I get experience points for both the main class and secondary class?

      A: Only the main class will earn experience points and count towards missions.

       

      Q: I can’t put certain cards in my Cross Craft deck.

      A: In the Unlimited and Cross Craft formats, certain cards are banned or restricted to one per deck.

      Please check out our website for more details.

       

      Q: Where can I check my rank?

      A: Tap the in-game banner on the Home screen to check your rank on the Cross Craft page.

       

      Q: For how long will be the Cross Craft page be available?

      A: The Cross Craft page will be available until 8:00 a.m., April 7 (PT).

       

      Q: My Cross Craft deck does not get displayed on my Home screen.

      A: Cross Craft decks will not appear on the Home screen.

       

      Q: Which rank icon will be displayed when I play matches in the Cross Craft format?

      A: Your Cross Craft rank icon will be displayed.

       

      Q: Can we check our Cross Craft decks after the event period?

      A: You will not be able to access your Cross Craft decks after the event.

    • About Gauntlet

      Q: Do my attempts carry over to the next Gauntlet?

      A: No, your allowed attempts are per entry and do not carry over to another Gauntlet.

       

      Q: Can I change my deck after starting the Gauntlet?

      A: No, you cannot change your deck after starting the Gauntlet. Once you have started the Gauntlet, even if you edit or delete your deck afterwards, the deck you started with will stay the same.

       

      Q: If my Gauntlet win count is different on my first and second attempts, from which will I get rewards?

      A: You will receive rewards from your attempt with the highest victory count.

       

      Q: I didn’t get any rewards from my first Gauntlet attempt.

      A: You are rewarded based on your best attempt out of all attempts within a single entry. You will not receive rewards for each attempt.

    • Even after Raio, Truthful Elimination's effect changed their costs to 1, the cards drawn by Imagination Realized's effect reverted to their original costs at the end of the turn.

      Effects that specify or change a card’s cost are overwritten (i.e., replaced) by any subsequent effects that change its cost.

       

      Therefore, when Imagination Realized’s cost-altering effect expires at the end of the turn, the costs of the cards drawn will revert to their original values.

    • I can't play Annihilating Onslaught using its Enhance.

      Annihilating Onslaught can’t be played if there are no enemy followers in play to select for the “Give -6/-0 to an enemy follower” effect.

    • I can't buy crystals on the Steam version of the game.

      On the Steam version of the game, if you get stuck on a loading screen or a 319 error is displayed when attempting to purchase crystals, it may be due to either of the following reasons:

      – The Steam overlay is not properly set up in your Steam client.

      – Your PC is running another program that conflicts with the overlay.

       

      For more information about the Steam overlay, please check the following Steam support page:

      https://help.steampowered.com/en/faqs/view/3978-072C-18DF-FBF9

    • Can the effects listed as part of Wielder of the Cosmos's second Fanfare effect activate more than once?

      Each effect will only activate once.

    • About the probability behind Wielder of the Cosmos's cost change

      When Wielder of the Cosmos’s in-hand effect changes its cost to “a random number between 2 and 10,” each number from 2 to 10 has a 1 in 9 chance of being chosen.

    • About the activation rates of the effects listed in Chaotic Doom's Last Words

      Each of the effects listed as part of Chaotic Doom’s Last Words effect (“recover 1 evolution point,” “draw 2 cards,” “deal 3 damage to the enemy leader,” “restore 4 defense to your leader,” and “deal 5 damage to a random enemy follower”) has a 1 in 5 chance of being chosen.

    • Does "followers that cost at least 5 play points destroyed this match" count followers that originally cost at least 5 play points?

      Followers that originally cost at least 5 play points will be counted.

       

      Example:

      If an Absolute Tolerance has been destroyed, since it originally costs 30 play points, it will count towards “followers that cost at least 5 play points destroyed this match.”

    • About Stack

      When played, Earth Sigil amulets with Stack will banish all other allied Earth Sigil amulets in play, adding the total Stack count of those amulets to their own Stack.

       

      When you perform “Earth Rite,” 1 will be subtracted from your area’s total Stack. When you perform “Earth Rite (2),” 2 will be subtracted instead. Once a card’s Stack reaches 0, the card is destroyed.

       

      Earth Sigils without the Stack keyword will be treated as having a Stack of 1, but are unaffected by effects that add to your Stack.

    • When I evolved one of the Prophetic Dragons summoned by Prophetic Dragon's Fanfare effect, its defense did not change.

      Prophetic Dragon’s Fanfare effect is as follows:

      “Summon 2 Prophetic Dragons and change their defense to X. X equals this follower’s defense.”

       

      Effects that change a follower’s attack or defense remain in effect even after the follower evolves. Prophetic Dragons summoned by the Fanfare effect will have the “change their defense to X” effect applied to both the pre-evolve and evolved forms.

    • I didn't get the leader even though I got the leader card.

      To receive a leader, you must get the leader card version of the card. In the card sets listed below, cards with both a regular version and a leader card version can be drawn. Please check whether or not the card you drew is the leader card version.

       

      22nd Card Set: Dawn of Calamity

      – Brilliant Fairy

      https://shadowverse-portal.com/card/715141010?lang=en

      – Ignis Dragon

      https://shadowverse-portal.com/card/715441010?lang=en

      – Dark Emperor

      https://shadowverse-portal.com/card/715641010?lang=en

       

      21st Card Set: Renascent Chronicles

      – Belphomet, Ultimate Creator

      https://shadowverse-portal.com/card/714841020?lang=en

       

      15th Card Set: Ultimate Colosseum

      – Miyako, Pudding Poltergeist

      https://shadowverse-portal.com/card/711531010?lang=en

      – Kyoka, Prize Pupil

      https://shadowverse-portal.com/card/711331010?lang=en

       

      13th Card Set: Rebirth of Glory

      – Aisha, Underworld Sovereign

      https://shadowverse-portal.com/card/706541010?lang=en

    • I added Lucifer, Fallen Angel to my hand through the effect of Fruits of Wisdom, but its cost was reduced more than the number of times my followers have evolved.

      Newly activated effects cannot be resolved while there is a sequence of effects that are still being resolved. Due to this, there may be cases where the amount that Lucifer, Fallen Angel’s cost is reduced does not match up with the number of times that allied followers have evolved this match.

       

      The following is an example of how the effects would be resolved if Lucifer, Fallen Angel were drawn from the effect of a fused Fruits of Wisdom:

      *Two cards are fused to Fruits of Wisdom in this example.

      *The number of times that allied followers have evolved this match is 1 at the start of this example.

       

      1. You play Fruits of Wisdom. The following effects are set to be resolved:

      (a) Draw 2 cards. (Fruits of Wisdom)

      (b) If this card is fused with at least 2 cards, summon an Assembly Droid and evolve it. (Fruits of Wisdom)

       

      2. Fruits of Wisdom’s “Draw 2 cards.” effect activates, and Lucifer, Fallen Angel is drawn as one of the two drawn cards. Then, due to the condition being met, Lucifer, Fallen Angel’s “if X is greater than 0, reveal it and subtract X from its cost.” effect is added to the sequence of resolution:

      (b) If this card is fused with at least 2 cards, summon an Assembly Droid and evolve it. (Fruits of Wisdom)

      (c) If X is greater than 0, reveal it and subtract X from its cost. (Lucifer, Fallen Angel)

       

      3. The next effect in the sequence activates, so an Assembly Droid is summoned and is evolved. This then meets the conditions for Lucifer, Fallen Angel’s second effect, which gets added to the resolution sequence:

      (c) If X is greater than 0, reveal it and subtract X from its cost. (Lucifer, Fallen Angel)

      (d) Subtract 1 from the cost of this card. (Lucifer, Fallen Angel)

       

      4. The next effect in the sequence activates, and since X (the number of times that allied followers have evolved this match) is equal to 2 (X=1 at the start of the example, and X=2 with the resolution of Step 3), Lucifer, Fallen Angel’s cost is reduced by 2 to become a cost of 8.

      At this point, the following effect is still awaiting resolution:

      (d) Subtract 1 from the cost of this card. (Lucifer, Fallen Angel)

       

      5. The last effect in the sequence activates and reduces Lucifer, Fallen Angel’s cost by 1 more, resulting in a final cost of 7.

    • Important: Regarding the end of iOS Game Center account data link support

      Upon release of the v3.5.0 update on September 27, all support for data linking to Game Center accounts on the iOS version has ceased to be available.

       

      You can no longer recover data using Game Center accounts.

       

      Please see the announcement below for more details:

       

      https://shadowverse.com/news/?announce_id=1921

    • Ladica, Verdant Claw's effect did not activate.

      Ladica, Verdant Claw’s effect activates when a card you play is the fourth, eighth, or twelfth card you’ve played that turn.

       

      When played together with cards that increase the number of cards played that turn, such as Heroic Resolve, there may be cases where Ladica, Verdant Claw’s effect doesn’t activate.

       

      Example:

      Assuming Ladica, Verdant Claw is already in play,

      1. You play a Fairy. The number of cards played this turn is now 1.

      2. You play another Fairy. The number of cards played this turn is now 2.

      3. You play Heroic Resolve. The number of cards played this turn is now 3.

      4. Heroic Resolve’s effect activates. The number of cards played this turn is now 4.

      5. You play another Fairy. The number of cards played this turn is now 5.

      6. Since the Fairy you just played was not the fourth card played this turn, you will not recover 3 play points through Ladica, Verdant Claw’s effect.

    • About the Renascent Chronicles alternate-art cards

      In addition to the normal versions, alternate-art versions of “Eleanor, Glorious Flower,” “Friendly Embrace,” and “Harvest Imp” are included in the Renascent Chronicles set. These alternate-art cards also come with an emblem and card sleeves. Only the legendary card “Eleanor, Glorious Flower” has two different emblems that you can get: one for the normal version and one for the alternate-art version. Please be aware that you will only get card sleeves with the alternate-art version.

       

      The alternate-art card of Eleanor, Glorious Flower is also obtainable through the card pack points trade. Players will also receive the corresponding emblem and sleeves if it is their first time obtaining the card.

       

      For more information about the alternate-art cards included in this set, please check the below announcement:

      https://shadowverse.com/news/?announce_id=1898

    • I played a private match, but it didn't count for the Treasure Trove of Rupies event.

      To complete the daily limited-time mission for the Treasure Trove of Rupies event, you must play a private match with a different player each day.
      For details, please see the following announcement:
      https://shadowverse.com/news/?announce_id=1888

       

    • Wicked Rebirth did not summon 2 followers.

      Wicked Rebirth’s skill is as shown below:

      ——

      Destroy an allied follower.

      Summon a copy of an allied follower that costs 2 play points or less and had Last Words when it was destroyed this match. Give it +3/+0 and Rush.

      If at least 5 allied cards had Last Words when they were destroyed this match, draw 2 cards.

      If at least 10 allied cards had Last Words, summon copies of 2 allied followers instead of 1.

      ——

      Even if the condition to summon 2 allied followers that cost 2 play points or less and had Last Words is met, if only one follower that meets this condition has been destroyed, then only one follower will be summoned. Only when two or more followers that meet this condition have been destroyed will two copies be summoned.

    • Alberta, the Autumnblade isn’t coming into play after I play four cards.

      When Alberta, the Autumnblade gives your leader the effect “summon an Alberta, the Autumnblade, then remove this effect,” it will only activate upon playing your fourth card during your turn.

       

      Effects that increase the number of cards you have played during a turn only activate after the card is played. As such, when trying to use Alberta, the Autumnblade’s effect with other cards, such as Primordial Colossus, there are some cases where the effect will not activate.

       

      Example 1

      Primordial Colossus has already been played and your leader has the effect “once on each of your turns, when you play a card, recover 2 play points and add 2 to the number of cards played this turn.”

      1. You play a Fairy.

      The number of cards played this turn is now 1.

      2. The effect “add 2 to the number of cards played this turn” activates.

      The number of cards played this turn is now 3.

      3. You play another Fairy.

      The number of cards played this turn is now 4.

      4. As this Fairy is considered as the fourth card you have played this turn, the effect “summon an Alberta, the Autumnblade, then remove this effect” will activate.

       

      Example 2

      Primordial Colossus has yet to be played, and your leader does not have the effect “once on each of your turns, when you play a card, recover 2 play points and add 2 to the number of cards played this turn.”

      1. You play Primordial Colossus.

      The number of cards played this turn is now 1.

      2. You play a Fairy.

      The number of cards played this turn is now 2.

      3. As you have played a card, 2 is added to the number of cards played this turn.

      The number of cards played this turn is now 4.

      4. You play another Fairy.

      The number of cards played this turn is now 5.

      5. As this Fairy now counts as your fifth card, the effect “whenever you play a card, if it is the fourth card you have played this turn, summon an Alberta, the Autumnblade, then remove this effect” will not activate.

       

    • How many card pack points will I earn from purchasing a Purchase Bonus Included! Eternal Awakening 10 card pack bundle?

      You will earn 10 card pack points for each bundle purchased.

    • Will Granblue Fantasy Leader Pack 2 be discounted if I've already purchased one or more of the leader sets individually?

      If you’ve already purchased one or more leader sets included in Granblue Fantasy Leader Pack 2 individually, the cost of the pack will be reduced by 400 crystals for each leader set you’ve already purchased.

      However, if you’ve already purchased 9 out of the 10 leader sets available, the Leader Pack will cost the full price of the remaining set, 500 crystals.

    • How long will I be able to use temporary cards obtained from Eternal Awakening temporary decks?

      Temporary cards obtained from Eternal Awakening Temporary Decks were available for use until the release of Darkness Over Vellsar.

      With the release of Darkness Over Vellsar on March 30, temporary cards from Eternal Awakening Temporary Decks were removed, making any decks containing them unusable until the missing cards are replaced.

    • Treasure Trove of Rupies FAQ

      – Play 1 Private Match

      If you quit the match or are disconnected, the mission will not count as being completed.

      Each private match that meets the completion requirements for each day’s private match missions must be played against different players. You cannot play against the same player in private matches for multiple missions.

       

      – Play 3 Ranked Matches

      If you quit the match or are disconnected, the match will not count towards completing the mission.

       

      – Standard Rewards

      Standard rewards will be sent to players’ crates after special reward winners have been announced on the event page.

      The event page can be accessed from the banner on the left of the Home screen.

       

      – Special Rewards

      Please contact the event management team for any concerns relating to Special Rewards.

      Contact information can be found on the event website.

       

      Treasure Trove of Rupies Event Website

      https://shadowverse.com/campaign_2020?lang=en

    • Cards with Maneuver

      Q: If followers that meet Maneuver conditions come into play via an effect, will they be able to Maneuver other followers?

      A: Yes. When followers that meet Maneuver conditions come into play, even via card effects, Maneuver can be used.

       

      Q: If a follower that meets Maneuver conditions comes into play while a follower with Maneuver is already in play, will the Fanfare or Enhance effects of the follower that has just come into play activate?

      A: Yes, they will.

       

      Q: If a follower that meets Maneuver conditions comes into play and then leaves play to control a follower with Maneuver, will effects that activate when a card leaves play trigger?

      A: No, they won’t.

       

      Q: If a follower that meets Maneuver conditions comes into play and leaves play to control a follower with Maneuver, will you gain shadows?

      A: No, you won’t.

       

      Q: Can followers that come into play via Invocation effects Maneuver followers?

      A: Yes, they can.

       

      Q: Can followers with Maneuver control other followers with Maneuver?

      A: Yes, they can.

    • Maneuvering and Alighting

      Q: When a follower alights from the follower it’s Maneuvering, will effects that activate on coming into play trigger?

      A: No, they won’t.

       

      Q: If a follower gains effects from their Fanfare before Maneuvering another follower, will those effects remain after it  alights from the follower it’s Maneuvering?

      B: No, they won’t.

       

      Q: If a follower was evolved before Maneuvering another follower, will it come back into play evolved after it  alights from the follower it’s Maneuvering?

      A: No, it won’t.

       

      Q: When a follower with Maneuver is transformed or banished while it is being controlled, what will happen to the controlling follower?

      A: If the follower with Maneuver was transformed, the controlling follower will not come back into play.

      If it was banished, the controlling follower will come back into play.

       

      Q: When a follower with Maneuver loses its effects while being controlled, will the controlling follower come back into play? Also, if the follower with Maneuver leaves play after it loses its effects, will the controlling follower come back into play?

      A: In both cases, the answer is no.

       

      Q: When a follower with Maneuver is returned to hand while being controlled, will the controlling follower come back into play?

      A: Yes, it will.

    • If a Regal Wildcat stops Maneuvering a Val, Trusty Getaway Car, will the Regal Wildcat's Storm effect activate?

      Yes, it will.

    • Following the August 19 update, does Loki's effect apply to Enhance Fanfare effects?

      Loki’s effect will not repeat Enhance Fanfare effects.

       

      If the next follower you play has any non-Enhance Fanfare effects (excluding Choose and targeted effects), Loki’s effect will repeat them once.

       

      However, even if that follower only has Enhance Fanfare effects, it counts as a “follower with Fanfare effects (excluding Choose and targeted effects)”, so Loki’s effect will still be used up.

    • If 9 allied followers have came into play when I play Ernesta, Weapons Hawker will her Rally effect activate?

      No. If only 9 allied followers have come into play when you play Ernesta, Weapons Hawker, her Rally effect will not activate.

       

      Rally effects count the number of allied followers that have come into play at the time the card is played. Followers that have Rally as a Fanfare effect will not count themselves for their Rally effect.

    • If I have 3 other cards with both Machina and Natura traits when I play Changewing Cherub, will both Fanfare effects activate?

      1 card with both Machina and Natura traits will count as 1 Machina card and 1 Natura card.
      So even if you have only 3 other cards, if they have both traits then both of Changewing Cherub’s Fanfare effects will activate.

    • If Natur Al'machinus is fused with only 1 card that has both Machina and Natura traits will it still subtract 3 from the cost of the card put into my hand?

      Yes! If Natur Al’machinus is fused with a card with both traits it will satisfy the requirements of being fused with a Machina card and being fused with a Natura card.

    • I can't update the app on iOS.

      We have confirmed an error that sometimes occurs stating that the app cannot be updated on iOS. However, as this is an Apple-related issue, we are unfortunately unable to answer questions related to this error. If this error continues to persist, please contact Apple’s customer support.

       

    • Certain cards that I owned have disappeared.

      In the March 15 (PT) update, we removed the temporary cards that were given to all players on February 28. Any cards that seem to have disappeared may have been one of these temporary cards. For more details, please see the following announcements:

       

      – Temporary cards for the Rotation format

      – Update on March 15 (PT)

    • Does the Aisha leader come with the new Aisha, Underworld Sovereign card?

      In Rebirth of Glory there are two versions of Aisha, Underworld Sovereign.
      The new Aisha leader only comes with the alternate-art version.

      More details can be found on the Rebirth of Glory card shop page.

       

    • Wordwielder Ginger

      When you play Wordwielder Ginger and have followers with the ability to have their cost reduced via Spellboost in your hand, when you end your turn, they will have their cost reduction reset. However, these followers will still display the Spellboosted amount on their card text.

       

      This is currently as intended, although revisions may be made in the future.

    • I cannot create certain cards.

      Animated and Basic cards cannot be created.
      Animated cards can be obtained by card packs and Basic cards by progressing in the game.
      Unfortunately, we are not able to disclose how you can obtain Basic cards.
      We would like every player to have various types of matches.

    • My master points went down to 0.

      Master points are reset at 4 p.m. (PST) on the last day of the month and start from 0 again.

    • When will the monthly purchase limit be reset?

      The monthly purchase limit is reset at 4 p.m. (PST) on the last day of the month.

  • Known Bugs

    • Bug List

      WHIRLWIND RHINOCEROACH DISPLAY ISSUE

      When you have played Whirlwind Rhinoceroach for the fifth time during the match and return the Whirlwind Rhinoceroach in play back into your hand, the card’s frame won’t glow in yellow.

      Please note that the card’s effect itself is working properly; only the display issue is present.

       

      GIFT FOR BLOODKIN BATTLE LOG DISPLAY ISSUE

      When you play Gift for Bloodkin, it shows on the battle log that both Forest Bats have been summoned for the leader that played the card.

      Please note that the card’s effect itself is working properly; only the display issue is present.

       

      LEADER EFFECTS DISPLAY ISSUE

      When a leader without any active effect gains an effect while you have the leader selected, the active effect may not be properly reflected on the leader effects display.

       

      OPEN 6 DISPLAY ISSUE

      Effects on the class selection screen may not display correctly on some devices. This is a display issue only and the actual feature itself is working as intended.

       

      ISSUE WITH BEING UNABLE TO MOVE PAST THE REDRAW SCREEN

      The game won’t move past the card redraw screen if players have been using another app to make a call at the same time. We recommend that players avoid making calls while playing matches. This issue can be resolved by restarting Shadowverse and reentering the match within the allotted time.

       

      ISSUES WITH MUSIC AND CUTSCENES

      There may be instances where the music has static, or cutscenes experience blips or get cut off. This is caused by heavy load on your device’s memory and can be resolved by shutting down other apps to free up space.

       

      ISSUES WITH THE WINNER PREDICTION EVENT

      When you jump to an external webpage through the link within the event banner more than twice and then try to place your vote, you will get a message asking you to try again shortly.

       

      This issue can be resolved by closing the message and voting again.

       

      You can see if your vote was counted successfully by tapping on the banner again after voting—you will see an image of the player you voted for.

       

      CARDS PLAYED FREEZING IN PLACE

      When you play a card immediately after attacking with a follower in play, and then open the Battle Menu while the card you played is at the upper left side of the screen, the card may freeze in place and become unplayable.

       

      Example:

      Assume you already have a Water Fairy in play.

      1. Attack with Water Fairy.
      2. Play a Fairy right after you’ve attacked with Water Fairy.
      3. Open the Battle Menu while the Fairy is at the upper left of the screen.
      4. The Fairy becomes frozen in place and is rendered unplayable.

       

      GAME FREEZING

      When you play a card that returns a follower to your hand right after you play another follower, and the second card moves to the upper left corner of the screen, the game freezes and you are unable to continue the match.

       

      Example:

      1. Play two or more Fairies.
      2. While the played Fairy is moving to the upper-left corner of the screen, you play Ancient Elf.
      3. The game freezes.

       

      Affected Cards:

      – Ancient Elf

      – King Elephant

      – Cinderella

      – Homecoming

      – Fairy Torrent

       

      You can resolve the issue by closing and restarting the app within the time limit. This will be resolved in a future update.

       

      UNABLE TO RETURN TO SUSPENDED MATCHES

      Under some conditions, you may not be able to return to suspended matches. This issue was partially resolved in the June 28, 2017 update, but there is a possibility that similar issues might occur.

       

  • General Gameplay

    • About Fennie's New Year Treasure Trove

      Q: I completed a private match without quitting, but didn’t clear the Fennie’s New Year Treasure Trove mission.
      A: Please check if you previously played against the same opponent during the event. The daily private match missions can only be completed by playing in a private match against a different user each time. You will not clear the mission if you previously played against the same opponent.

       

      Q: I played a private match, but didn’t get a reward from the Fennie’s New Year Treasure Trove event.
      A: Both special and standard rewards for this event will be sent out at 12:00 midnight, January 4-5 (PT).

       

      For details on the Fennie’s New Year Treasure Trove event, please refer to the following announcement:
      https://shadowverse.com/news/?announce_id=2907

    • About Resurgent Cards

      Q: What are Resurgent Cards?
      A: They are returning cards from past sets with the same art but with new names, abilities, and voices.
      Resurgent Cards can be used in all formats except Unlimited and will be treated as new cards.

       

      Q: If a deck containing Resurgent Cards is copied or created through a deck code, can it be used in the Unlimited format?
      A: Decks containing Resurgent Cards cannot be used in the Unlimited format.

    • I can't add some cards from Resurgent Legends to my deck.

      Resurgent Cards cannot be used in the Unlimited format. Please make sure the cards you are trying to add are not Resurgent Cards.

    • I can't skip turns in replays.

      The feature to skip turns in replays is only available on the device that played the match. You cannot skip turns in replays shared in the guild or if you log in from a different device. In addition, replays for matches not finished or interrupted by poor network connection will not be able to skip turns. Clearing the game’s cache will also delete the skippable turn data.

    • I didn't get the leader even though I got the leader card.

      To receive a leader, you must get the leader card version of the card. In the card sets listed below, cards with both a regular version and a leader card version can be drawn. Please check whether or not the card you drew is the leader card version.

       

      22nd Card Set: Dawn of Calamity

      – Brilliant Fairy

      https://shadowverse-portal.com/card/715141010?lang=en

      – Ignis Dragon

      https://shadowverse-portal.com/card/715441010?lang=en

      – Dark Emperor

      https://shadowverse-portal.com/card/715641010?lang=en

       

      21st Card Set: Renascent Chronicles

      – Belphomet, Ultimate Creator

      https://shadowverse-portal.com/card/714841020?lang=en

       

      15th Card Set: Ultimate Colosseum

      – Miyako, Pudding Poltergeist

      https://shadowverse-portal.com/card/711531010?lang=en

      – Kyoka, Prize Pupil

      https://shadowverse-portal.com/card/711331010?lang=en

       

      13th Card Set: Rebirth of Glory

      – Aisha, Underworld Sovereign

      https://shadowverse-portal.com/card/706541010?lang=en

    • I can't create the same card more than 3 times.

      Because you can only put up to 3 copies of each card in your deck, if you already have 3 of the same card (including temporary cards), you will not be able to create a 4th one.

    • I can't liquefy a certain card.

      Starred cards as well as promo, basic, and temporary cards cannot be liquefied.

      If you cannot liquefy a card, please check if the card belongs to any of the above categories.

       

      Starred cards can be liquefied once they are unstarred.

      You can unstar a card by going to CARDS > Cards > Card Details > ☆.

    • I can't create a certain card.

      There are five types of cards: normal, animated, promo, basic, and temporary. Animated, promo, basic, and temporary cards cannot be created.

       

      Animated cards appear by probability when you purchase a card pack.

      Although you cannot directly create an animated card, you can turn a normal card into an animated card.

       

      Promo cards can be obtained through events or prebuilt decks.

       

      Basic cards can be obtained both when you first start the game and as you progress through the game.

      We cannot provide any information regarding how to obtain basic cards as it relies on strategy.

       

      Temporary cards are special cards that can be used for a set period of time. During this period of time, they can be used to build decks and battle like any other card.

      Temporary cards cannot be created, liquefied, or turned into an animated card.

    • I don't want to liquefy my favorite cards by mistake.

      You can register your favorite cards by starring them through CARDS > Cards > Card Details > ☆.
      This prevents you from liquefying them by mistake.

    • What are the differences between going first and going second?

      The number of cards drawn on the first turn, turns until followers can be evolved, and starting amount of evolution points are the 3 things that differ between going first and going second.

      The details are as follows:

       

      When going first
      – Number of cards drawn on the first turn: 1
      – Followers can be evolved starting from the 5th turn
      – Evolution points: 2

       

      When going second
      – Number of cards drawn on the first turn: 2
      – Followers can be evolved starting from the 4th turn
      – Evolution points: 3

    • There is a player breaching the Terms of Service.

      If you suspect a player of breaching the Terms of Service, please contact us via our contact form and provide us with the names and details.

      We will investigate the matter and deal with it accordingly. Do note that we cannot disclose any information regarding ongoing investigations.

      We’re also not responsible for any trouble between players outside of the app.

    • How can I log out?

      There is no “log-out” system in Shadowverse.

      If you are on iOS/Android, you can simply close the app.

      If you are on Steam, you can quit the game by pressing the Esc key on your keyboard and selecting Quit.

    • I cannot send emotes during a battle.

      You cannot send more than 3 emotes a turn.

    • I want to turn off opponent's emotes.

      You can turn off opponent’s emotes as follows:

      – More > Settings > Opponent’s emotes

    • I cannot create the same card more than 3 times.

      If you already have 3 of the same card, you cannot create another one.

      You cannot put more than 3 of the same card in your deck.

    • How does the auto deck building work?

      The auto deck building helps you create decks out of the cards you own.

      Cards added in your deck are picked based on our algorithm.

      We cannot answer any questions about the algorithm.

    • How do you decide who gets to go first or second in a battle?

      The player going first or second is decided at random.

    • Do the titles or emblems help me in a battle?

      No, the titles or emblems don’t help you in a battle.

    • Where can I change my in-game name?

      You can change your username as follows:

      – More > Profile > Name

    • Can I stream or share my gameplay?

      Sharing your gameplay is encouraged in Shadowverse. Users are allowed to record and broadcast their experiences.

      However, users are not allowed to conduct activities that may be considered illegal, encourage cheating, or negatively affect Shadowverse.

    • Can I only play with the horizontal screen?

      Yes, you can only play with the horizontal screen.

    • How can I find my User ID?

      You can find your User ID as follows:

      – More > Profile

    • Can I be friends with players on a different platform?

      Yes, you can be friends across different platforms.

    • How can I send friend requests?

      You can send friend requests as follows:

      – HOME > Friends > Recent Opponents or User Search

    • Can I quit mid-battle?

      You can quit mid-battle by choosing to quit from the menu button located in the top-left of the screen.

      Do note that quitting mid-battle counts as a loss for you.

    • I received a reward, but I don't know where it is.

      Items you receive are sent to your Crate, located on the Home screen.

      Some rewards are automatically added to your totals.

  • Rules

    • When I attack with an allied follower during my turn, in what order are Strike, Clash, and effects such as "Whenever an allied follower attacks" activated? At what point is the follower's attack dealt as damage to the enemy follower or leader?

      The relevant effects are activated in the following order, and damage is dealt after they are all resolved.

       

      1. Strike and Clash effects of the allied follower. (Effects it originally had are prioritized. If it originally had both Strike and Clash effects, they activate in the order they’re written.)

       

      2. Clash effects of the enemy follower.

       

      3. “Whenever an allied follower attacks” effects of your leader.

       

      4. “Whenever an allied follower attacks” effects of allied cards.

       

      5. “Whenever an enemy follower attacks” effects of the enemy leader.

       

      6. “Whenever an enemy follower attacks” effects of enemy cards.

       

      7. The allied follower deals damage equal to its attack to the enemy follower or leader.

    • Effects that are supposed to activate at a specific timing didn't activate.

      Whether effects activate or not at any particular timing are checked all at once.

       

      For example, assume you have a Mystic King in your hand and 7 allied Magical Pawns have left play that match. At the end of the turn, before a Magical Pawn can be destroyed by an effect such as Curse of Suffering’s, the end-of-turn effects that will activate will have already been determined. Therefore, the effect “At the end of your turn, if at least 8 allied Magical Pawns have left play this match, subtract 8 from the cost of this card” would not activate that turn.

    • In what order do effects that have the same activation timing activate?

      Effects with the same activation timing activate in the following order:

      1. In-hand effects (current turn player)
      2. In-hand effects (non-active player)
      3. Leader effects (current turn player)
      4. Effects of cards in play (current turn player)
      5. Leader effects (non-active player)
      6. Effects of cards in play (non-active player)
      7. Invocation and other in-deck effects (current turn player)
      8. Invocation and other in-deck effects (non-active player)

    • What does "different" mean in card effects?

      When an effect specifies “different cards,” this refers to cards that meet either of the following criteria:
      – They have different names.
      – They have the same name, but are of a different card type (i.e., follower, spell, or amulet).
      This means Accelerate and Crystallize token cards (spells and amulets respectively) are treated as “different” to their base follower card, despite having the same name.

       

      Example 1:
      1. Your opponent plays a Room Service Devil, followed by another Room Service Devil using its Accelerate effect.
      2. You play a Treacherous Reversal, putting them both into your deck.
      3. You then play a Stay in Paradise, which puts two “different” Festive cards from your deck into your hand.
      In this case, both the Room Service Devil follower and the Accelerate version of Room Service Devil may be put into your hand.

       

      Example 2:
      1. Your opponent destroys an allied Quickblader and Ta-G, Katana Unsheathed during their turn.
      2. On your next turn, you play Return from the Brink, which puts copies of two “different” Swordcraft followers into your hand.
      Assuming no other allied followers were destroyed during these two turns, either a Quickblader or a Ta-G, Katana Unsheathed will be put into your hand, but not both. This is because Ta-G, Katana Unsheathed is “treated as a Quickblader.”

    • If an effect targets Machina or Natura cards will this include cards with both Machina and Natura traits?

      Yes. Cards with both Machina and Natura traits count as Machina cards and Natura cards and are included in any effects that target either Machina or Natura cards.

    • If it says a card "Can't be targeted by enemy spells and effects", does that mean it's invincible?

      If it says a card “Can’t be targeted by enemy spells and effects”, it means the card cannot be selected by the opponent when an enemy card activates an ability that targets a specific follower. This includes spells and Fanfare abilities of followers and amulets.

      Even if a card has this ability, it can still be attacked by enemies and take damage. It’s also affected by abilities that target random followers (e.g. Deal 1 damage to a random enemy follower) or all followers on either one or both sides (e.g. Deal 3 damage to all enemy followers).

    • What will happen if I have no more cards in my deck?

      Nothing will happen if your deck reaches 0. However, you will lose the match once you attempt to draw from a deck with no cards.

    • When I have 4 followers in play, 7 cards in hand and play a spell with the ability "return all allied followers to your hand", what will happen?

      By playing the spell, your hand will go down to 6 cards. Then the spell will return the followers in play, starting from the left most follower.

      The first, second and third followers will return to your hand, but the fourth follower will not return to your hand and instead be converted into a shadow.

      This happens because you can only hold up to nine cards in your hand.

    • If I have 5 cards in play already and decide to play a spell with the ability "summon 2 followers", what will happen? Would I be able to play this spell in the first place?

      Yes, you will be able to play the spell. However, the followers will not be summoned because you can only have up to five cards in your area.

    • If I have multiple followers with the ability "at the end of your turn...", in what order will their abilities activate?

      The abilities will activate from your left most card. Furthermore, if a follower does not fulfill the activation requirements for its ability when your turn ends, the ability will not activate.

    • If a follower with the ability "whenever a follower is destroyed" and another follower are destroyed simultaneously, will the former follower's ability activate?

      No, it will not activate.

    • Can a follower with Storm evolve and attack the enemy leader on the same turn?

      Yes, followers with Storm can attack the enemy leader on the turn they evolve.

    • What is the difference between "destroy" and "banish"?

      Cards are destroyed when a follower’s defense or an amulet’s countdown reaches 0. When a card is destroyed it is converted into a shadow. If the card has a Last Words ability it will be activated.

      Cards are banished when an ability specifically calls for its target to be banished. “Banish” completely removes a follower or amulet from play, with no conversion to shadows. If the card has a Last Words ability it will not be activated.

    • What does “changes a follower’s defense to 1” mean?

      When a follower with 5 defense is dealt 2 damage and has its defense reduced to 3, and then has an effect that “changes a follower’s defense to 1” used on it, its defense will change to 1 and the follower will be in an undamaged state.

      When an effect that “gives +0/+2 to an allied follower” is played on a follower that had its defense changed to 1, the defense of the follower will become 3. This happens due to the order in which the effects are activated. If this follower becomes the target of an effect that “changes a follower’s defense to 1” again, then its defense will change back to 1.

      When an unevolved follower which had its defense changed to 1 evolves, its defense will still be 1 after evolution. This happens because the effect of “changes a follower’s defense to 1” is still active on the follower.

    • Can my follower with both Ambush and Ward be attacked by an enemy follower?

      If a follower has both Ambush and Ward, Ward will be inactive as long as Ambush is active.

      After the follower loses Ambush (such as by attacking), Ward will become active.

  • Open 6

  • Temporary Cards

  • Guilds

    • I can't invite someone to my guild.

      Only guild masters and elders can invite users to the guild.

      When you invite someone with a guild ID, please check if the guild ID you are using is correct.

       

    • I can't find a guild using the guild ID.

      The maximum number of shared decks that can be saved in the deck log is 36.
      After that, every time a new deck is shared in the chat, previous decks will be deleted in order starting from the oldest.

       

    • The deck I shared in the guild chat is gone.

      The maximum number of shared decks that can be saved in the deck log is 36.
      After that, every time a new deck is shared in the chat, previous decks will be deleted in order starting from the oldest.

       

    • I suddenly became the guild master.

      If a guild master does not access the guild for 14 days, the first member that accesses the guild will be automatically assigned to be the new guild master.

       

    • I want to disband my guild.

      Guild masters can disband their guild by going to Guild Info > Guild Settings > Disband.

      You will not be able to create or join a new guild for approximately one hour after disbanding a guild.

       

    • I want to leave my guild.

      To leave a guild, follow these steps:

       

      1. On the guild page, go to Guild Members.
      2. Select Leave Guild.
      3. Select Leave Guild again in the confirmation window to leave the guild.

       

      You will not be able to create or join a new guild for approximately one hour after leaving a guild.

       

      A guild master cannot leave their guild.

      If you are a guild master and want to leave the guild, you will need to appoint another member to be the new guild master before leaving the guild.

    • I want to change the guild's name, interests, entry requirement, and guild ID.

      Guild masters can change the guild’s name, interests, and entry requirement by going to Guild Info > Guild Settings.
      You cannot change the guild ID.

       

    • I can't create a guild.

      If you cannot create a guild, please check if any of the following applies to you:

      1. You cannot create a new guild for approximately one hour after leaving or disbanding another guild.
      2. You cannot create a new guild if you already belong to another guild.

       

    • I can't join a guild.

      If you cannot join a guild, please check if any of the following applies to you:

      1. You cannot join a new guild for approximately one hour after leaving or disbanding another guild.
      2. You cannot join a guild if the guild has already reached its maximum capacity of members.
      3. You cannot join a guild that requires approval until the guild master or elder has approved your request.

       

  • Card Effects

    • About the interaction between Barrier of Joy and Forbidden Core

      In Whispers of Purgation: Last Words Chapter 8’s story battle, if another Forbidden Core should come into play after a Barrier of Joy’s Countdown has advanced past a threshold, the “Whenever the Countdown of a Barrier of Joy advances, if it’s less than 31, 21, 11, or 1, destroy a random enemy follower” effect will trigger the applicable number of times the next time the Countdown advances.

       

      Detailed Breakdown:

       

      Example 1:
      1. The Countdown of a Barrier of Joy is 25 and a Forbidden Core is not in play.
      2. Forbidden Core comes into play.
      3. Barrier of Joy’s Countdown gets reduced to 24.
      4. A random enemy follower will be destroyed because Barrier of Joy’s Countdown is less than 31.

       

      Example 2:
      1. The Countdown of a Barrier of Joy is 10 and a Forbidden Core is not in play.
      2. Forbidden Core comes into play.
      3. Barrier of Joy’s Countdown gets reduced to 9.
      4. 3 random enemy followers will be destroyed because the Barrier of Joy’s Countdown is less than 31, 21, and 11.

    • If I summon a Grasping Spider with less than 10 cards in my deck, will its attack and defense increase?

      No, they will not.

    • Why is Belphomet, Loretaker's Fusion effect not activating?

      Belphomet, Loretaker’s Fusion effect will only activate if it’s the first or second time a card has been fused to it that match. If a card is fused to it for a third time, nothing will happen.

       

      The Fusion effect will also not activate if you do not have 4 or 5 play points during the first fuse, and 6 or 7 during the second.

    • Can I play Isunia's Reconstruction if I have less than 2 cards in my hand?

      No, it cannot be played.

    • I have 2 Reeling Shudderflies and an evolved Minthe, Steward of Souls. At the end of my turn, only one of the Reeling Shudderflies' Necromancy effects activated, even though I have 6 shadows. Why didn't the second Reeling Shudderfly's Necromancy effect activate?

      All effects are processed sequentially, so new effects will not activate until all previous effects have finished activating. Furthermore, effects that activate “at the end of your turn” do so simultaneously (either when you press the End Turn button or when you run out of time).

       

      Therefore, even if Minthe, Steward of Souls has given your leader the effect to gain shadows after performing Necromancy, only one of your Reeling Shudderflies’ Necromancy effects will activate if you end your turn with 6 shadows.

       

      Detailed Breakdown:

       

      Assume the following:
      – An evolved Minthe, Steward of Souls has given your leader the following effect: “Once on each of your turns, when you perform Necromancy, gain X shadows. X equals the Necromancy cost.”
      – You have 6 shadows.
      – You have 2 Reeling Shudderflies in play.

       

      1. At the end of your turn, the following effects are queued for activation:
      a. First Reeling Shudderfly: “At the end of your turn, draw a card and perform Necromancy (6): Give -2/-2 to all enemy followers.”
      b. Second Reeling Shudderfly: “At the end of your turn, draw a card and perform Necromancy (6): Give -2/-2 to all enemy followers.”

       

      2. The first effect in the queue is activated. You now have 0 shadows, and your leader’s effect is added to the queue:
      a. Second Reeling Shudderfly: “At the end of your turn, draw a card and perform Necromancy (6): Give -2/-2 to all enemy followers.”
      b. Your leader: “Once on each of your turns, when you perform Necromancy, gain X shadows. X equals the Necromancy cost.”

       

      3. The next effect in the queue is activated, but the Necromancy effect does not get activated because you have 0 shadows.
      a. Your leader: “Once on each of your turns, when you perform Necromancy, gain X shadows. X equals the Necromancy cost.”

       

      4. The last effect in the queue is activated. You now have 6 shadows, and your turn ends.

    • Will enemy followers transformed into Clay Golems by Faust, Compulsive Seeker's Enhance effect count towards the "Clay Golems that have come into play" in Golem Lord's effect?

      No, they will not.

    • I summoned a follower with Ceridwen, Eternal Duality's Fanfare effect but the summoned follower's Fanfare didn't activate.

      Ceridwen, Eternal Duality’s Fanfare effect is as follows:
      “Reanimate (10) (excluding Ceridwen, Eternal Duality). Activate the summoned follower’s Fanfare effects (excluding Choose and targeted effects).”

       

      If the follower summoned by Reanimate has a Fanfare with a targeted effect, their Fanfare will not activate. The same will apply to followers that have both a non-targeted effect and a Choose or targeted effect in their Fanfare.

       

      Example:
      Lute, Vengeful Necromancer’s Fanfare consists of a non-targeted effect, “Summon 2 Ghosts,” and a targeted effect, “Necromancy (6) – Gain +3/+3 and Ward and deal 6 damage to an enemy follower.” Since this follower’s Fanfare includes a targeted effect, it will not activate when summoned by Ceridwen, Eternal Duality’s Fanfare effect.

    • Michelle, Lone Psychic's Fanfare activated on an enemy follower with +1 attack, but the follower's attack did not return to +1 after my opponent's turn.

      When a card that has had its attack or defense increased is affected by an ability that changes it to X, the ability increasing its attack or defense is lost. Therefore, when the ability to change a card’s attack or defense to X is lost the card will return to its base attack or defense.

    • Why are Fanfare effects not activating?

      Please check if there is an evolved Weiss, Discerning Professor or an evolved Wandering Bard Elta in play. When they are in play, these two cards may give your leader an effect that prevents Fanfare effects from activating.

       

      Evolved Weiss, Discerning Professor’s effect is as follows:

       

      “While this follower is in play, the enemy leader has the following effect: Allied Fanfare effects will not activate.”

       

      Evolved Wandering Bard Elta’s effect is as follows:

       

      “Evolve: Give both leaders the following effect – Allied Fanfare effects will not activate. (This effect lasts until this follower leaves play.)”

       

      Futhermore, Fanfare effects only activate when you play a card from your hand using play points and will not activate if a card with a Fanfare effect is summoned by a card effect.

    • I evolved a Charlemagne, Great Unifier. Why didn't its Evolve effect activate?

      Evolve effects only activate when you use evolution points to evolve a follower.

       

      If your Charlemagne, Great Unifier was evolved by a card effect, it will not activate its Evolve effect and your leader will not gain any effects.

    • I played a Celestial Wyrm God while a Dragon Queen's Castle is in play. Why didn't its Fanfare effect activate twice?

      Dragon Queen’s Castle’s effect is as follows: “Whenever you play a Dragoncraft follower with Fanfare effects (excluding Choose and targeted effects), repeat them once.”

       

      This effect does not activate if a Choose or targeted effect is included in the Fanfare effects of the Dragoncraft follower.

       

      Celestial Wyrm God’s Fanfare effect includes a targeted effect, so Dragon Queen’s Castle’s effect does not activate.

       

      Furthermore, Celestial Wyrm God’s Fanfare effect will not be repeated even if there are no targetable enemy followers in play.

    • Why don't I recover play points whenever I consume Stacked cards, even though my leader has been given Undying Witch's effect?

      Upon evolving, Undying Witch gives your leader the following effect: “Once on each of your turns, when you consume Stacked cards, recover X play points. X equals the number of Stacked cards consumed.” Crucially, the effect can only activate once on each of your turns, meaning the second, third, or subsequent times you consume Stacked cards during your turn won’t recover play points.

       

      Additionally, if you have a crystallized Forbidden Darkmage in play, it performs Earth Rite at the start of your turn, which counts as the first time you consume Stacked cards that turn. If you consume Stacked cards later in the same turn, it won’t activate Undying Witch’s effect.

    • When Rouge & Verte, Werekin destroys an enemy follower with the Strike effect given by Wings of Desire, why isn't its ability to attack fully restored?

      When the effect “fully restore this follower’s ability to attack” is activated, Rouge & Verte, Werekin hasn’t attacked yet.

       

      Detailed Breakdown:

       

      Suppose there’s a Rouge & Verte, Werekin with Wings of Desire’s Strike effect in play for you and a Fairy in play for your opponent. When you attack the enemy leader with Rouge & Verte, Werekin, the following occurs:

       

      1. The Strike effect given by Wings of Desire activates, dealing 1 damage to all allies and enemies.

       

      2. The enemy Fairy is destroyed, putting Rouge & Verte, Werekin’s “During your turn, whenever an enemy follower is destroyed, fully restore this follower’s ability to attack” in the queue for activation.

       

      3. “During your turn, whenever an enemy follower is destroyed, fully restore this follower’s ability to attack” is activated, but at this point Rouge & Verte, Werekin hasn’t attacked yet, so nothing happens.

       

      4. Rouge & Verte, Werekin attacks the enemy leader and is now considered to have attacked.

    • Why can't I play Slaughtering Samurai using its Accelerate (1) effect on my first turn?

      A card can be played using its Accelerate (X) effect if your number of remaining play points is less than the card’s cost but greater than or equal to X. On your first turn, you have 1 play point, which is enough to pay Slaughtering Samurai’s base cost of 1.

    • When I play Featherfolk Courier using its Enhance (7) effect while an allied Pick of the Harvest is in play, why are 2 Charitable Al-mi'rajs summoned?

      Pick of the Harvest’s “Once on each of your turns, when an allied follower evolves, summon a Charitable Al-mi’raj” effect references the number of allied followers that evolved at the same time when it is activated. Therefore, when 2 Featherfolk Couriers are evolved at the same time with Featherfolk Courier’s Enhance (7) effect, 2 Charitable Al-mi’rajs are summoned.

       

      Detailed Breakdown:

       

      Suppose you have a Pick of the Harvest in play.

       

      1. You play Featherfolk Courier using its Enhance (7) effect, putting the following effects into queue:

       

      a. Summon a Featherfolk Courier.
      b. Evolve all unevolved allied Featherfolk Couriers.

       

      2. The first effect in queue is activated, summoning a Featherfolk Courier.

       

      3. The remaining effect in queue is activated, evolving the 2 allied Featherfolk Couriers. Because 2 allied followers evolved at once, the following effect is put into queue: “Once on each of your turns, when an allied follower evolves, summon 2 Charitable Al-mi’rajs.”

       

      4. The effect in queue is activated, summoning 2 Charitable Al-mi’rajs.

    • What does "the left-most card in your hand" mentioned in Undying Witch's effect refer to?

      It refers to the left-most card in your hand after Undying Witch has been played.

    • If I have fused a card to Goddess of Compassion this turn, will playing a Provisions Aplenty that has not had cards fused to it draw me 2 cards?

      Yes, you will draw 2 cards.

    • When Heart's Radiance summons Soul Sniper, why doesn't Soul Sniper's effect activate?

      The order of effects queues all of Heart’s Radiance’s effects upon playing it, then adds additional effects from summoned cards (such as Soul Sniper) to the end of the queue.

       

      Heart’s Radiance’s “Destroy all allied followers” effect activates before Soul Sniper’s “When this follower comes into play” and “If this follower was summoned with an effect” conditionals are checked. The game finds no Soul Sniper in play, so the check fails and the respective effects are not activated.

       

      Detailed Breakdown:

       

      1. A Heart’s Radiance is played after fusing a Soul Sniper. The following effects are queued for activation:

       

      a. Heart’s Radiance: Summon copies of 5 different allied Shadowcraft followers fused this match that originally cost at least 3 play points.
      b. Heart’s Radiance: Destroy all allied followers and restore X defense to your leader. X equals the number of followers destroyed.
      c. Soul Sniper: When this follower comes into play, deal 1 damage to all enemies. If this follower was summoned with an effect, deal 2 damage instead.

       

      2. The first effect in the queue is activated, summoning Soul Sniper. The queue is updated as follows:

       

      a. Heart’s Radiance: Destroy all allied followers and restore X defense to your leader. X equals the number of followers destroyed.
      b. Soul Sniper: When this follower comes into play, deal 1 damage to all enemies. If this follower was summoned with an effect, deal 2 damage instead.

       

      3. The top effect in the queue is activated, destroying Soul Sniper. The queue is updated as follows:

       

      a. Soul Sniper: When this follower comes into play, deal 1 damage to all enemies. If this follower was summoned with an effect, deal 2 damage instead.

       

      4. The game attempts to activate the top effect in the queue, but it finds no Soul Sniper in play. The effect is cancelled.

    • About the interaction between Demon Maestro and How to Train Your Wolf

      “During your turn” effects (unless specified by another condition) activate at the start of your turn and last until the end of your turn. If your Demon Maestro is destroyed and then you play How to Train Your Wolf, then “At the start of your next turn, deal 1 damage to your leader and draw a card” will activate first, followed by “During your turn, reduce damage to your leader to 0.”

       

      If you play How to Train Your Wolf and then your Demon Maestro is destroyed, then “During your turn, reduce damage to your leader to 0” will activate first, followed by “At the start of your next turn, deal 1 damage to your leader and draw a card.”

    • How are X, Y, and Z determined in Voracious Venomaw's Fanfare effect?

      +1 is given to X, Y, or Z chosen at random 15 times. Z can be chosen at random even if the opponent has 0 cards in their hand.

    • I have a Synthetic Eden with 4 attack, but its attack has been reduced to 0 by Drazael, Ravening Enforcer's Fanfare effect. Will Synthetic Eden's effect activate at the end of my turn?

      Yes. It has an attack of 0, which is an even number, so “draw 4 cards and subtract 4 from their costs” will activate.

    • What are the types of cards referred to in Undying Witch's effect?

      Card type refers to whether the card is a follower, spell, or amulet.

    • Can Familiar's Pact's effect add a Sweet Defender Golem into my hand?

      While the Crystallize version of Sweet Defender Golem has an Earth Rite effect, the regular version does not and therefore, Familiar’s Pact cannot add a Sweet Defender Golem into your hand.

    • Do the Fanfare Enhance effects of followers that come into play by Aether, Guardian of Light's effect activate?

      No, they will not activate. Aether, Guardian of Light will only activate the follower’s non-Enhance Fanfare effects that are not Choose or targeted effects.

    • What happens to followers with a negative attack value when Pascale, Radiant Oracle's "double all other allied followers' attack and defense" effect activates?

      The negative value will be doubled.

       

      Example:

      If a follower has -2 attack when the effect activates, it will become -4.

    • About Ruby Falcon and Divine Wolves

      If a crystallized Ruby Falcon is in play when you play a Divine Wolves, the Divine Wolves will not have Storm when it evolves from its effect. The mechanics play out as follows:

       

      Assume a crystallized Ruby Falcon is in play.

      1. When you play a Divine Wolves, its effect and Ruby Falcon’s effect are determined to be activated.

       

      Effects to be processed:

      – When this follower comes into play, if an allied amulet is in play, evolve this follower.

      – Once on each of your turns, when you play a follower with 2 attack or less, give it Storm.

       

      2. “When this follower comes into play, if an allied amulet is in play, evolve this follower” is processed and Divine Wolves evolves.

       

      3. “Once on each of your turns, when you play a follower with 2 attack or less, give it Storm” is processed. However, since Divine Wolves has 4 attack at this point, it will not gain Storm.

       

      Furthermore, although Divine Wolves did not gain Storm, Ruby Falcon’s effect has already activated, so any additional followers with 2 attack or less played within that turn will not activate the effect again.

    • Do Clay Golems that are transformed into Ultimate Clay Golems by Ultimate Clay Golem's Evolve effect count towards the "Clay Golems that have come into play" in Golem Lord's effect?

      Yes, they count.

    • If I play a 5-play-point Coach Joe, Fiery Counselor with its Crystallize effect, will the cost of the Giselle, Ocean Star in my hand change to 3?

      No, it will not. When you play a card with Crystallize, you are playing it as an amulet with the effects under Crystallize, and the cost of the amulet is the Crystallize cost. When you play Coach Joe, Fiery Counselor as an amulet with Crystallize (1), the original cost of the amulet is 1.

    • If I draw a Judith, Cosmic Observer with Goblin's Gratitude's effect, will I recover play points?

      Yes, you will.

    • What are "cards with Fanfare: Burial Rite" in Memento, the Grim Teacher's effect?

      It refers to cards with Burial Rite in at least one of their Fanfare effects.

    • About cards summoned by Cornelius, the Corpse King's Fanfare effect

      Cards summoned by Cornelius, the Corpse King’s Fanfare effect are chosen in the following way:

      1. One enemy follower destroyed that match that costs between 2 and 5 play points is picked at random.
      2. Cards with the same name as the follower picked in step 1 are removed from the selection pool.
      3. Steps 1 and 2 repeat until your area is full or until there are no more enemy followers destroyed that match that cost between 2 and 5 play points.

       

      Each follower has an equal chance of being chosen. If multiple copies of the same follower have been destroyed, it will have a higher chance of being chosen.

       

      Example:

      Assume “A,” “B,” and “C” are enemy followers destroyed this match that cost between 2 and 5 play points, and there are 3 As, 2 Bs, and 1 C.

       

      Probability of being selected as the first card:

      A – 1/6

      A – 1/6

      A – 1/6

      B – 1/6

      B – 1/6

      C – 1/6

       

      Probability of being selected as the second card (if A was chosen as the first card):

      B – 1/3

      B – 1/3

      C – 1/3

    • Filly, Mythmaster's effect didn't activate.

      Filly, Mythmaster’s effect that activates depending on the number of cards played only activates if the played card is the 3rd, 6th, or 9th card that turn. Effects that add to the number of cards played are activated after cards are played and counted. Depending on the combination of cards and the order they are played, Filly, Mythmaster’s effect may not activate.

       

      Example:

      Assume there is a Filly, Mythmaster already in play.

       

      1. You play a Fairy. (It is the 1st card played this turn.)
      2. You play a Magachiyo, Barbed Convict. (It is the 2nd card this turn.)
      3. Magachiyo, Barbed Convict’s “Add 1 to the number of cards played this turn” effect activates. (3 cards have been played this turn.)
      4. You play a Fairy. (It is the 4th card this turn.)
      5. Because the last Fairy is not the 3rd card played this turn, Filly, Mythmaster’s “destroy all allied Fairies, summon a Fairy Beast, and activate its Fanfare” effect will not activate.

    • I removed all effects from the opponent's Amaryllis, the Princess, but their spells and leader still deal +1 damage.

      The effect “Your spells and leader deal +1 damage” is given to its leader, so even when an effect removes Amaryllis, the Princess’s effects, its leader will still retain any effects given to it. However, if Amaryllis, the Princess leaves play, its leader will lose the effect.

    • I have two evolved Amaryllis, the Princesses in play. Does my leader gain "Your spells and leader deal +1 damage" twice?

      Yes.

    • I have a follower in play that has had its attack or defense increased and then decreased by effects. Will Lou, Lady-in-Training's Fanfare effect activate?

      Yes, it will.

    • Does Dragon Queen's Castle's effect repeat the Fanfare Enhance effects of followers I play?

      Dragon Queen’s Castle does not repeat Enhance effects, even if it is a Dragoncraft follower with Fanfare effects that aren’t Choose or targeted effects. If the follower has Fanfare effects that are not Enhance, then those Fanfare effects will be repeated.

       

      Example:

      If Dragon Queen’s Castle is in play when you play Captain Dragewood with Enhance (7), the Enhance’s “Summon a Windblast Dragon” effect will not activate twice. However, the Fanfare effect “Gain an empty play point orb” will activate twice.

    • When I play Carmia, Miracle Optimist while a crystallized Ruby Falcon is in play, why doesn't this follower gain Storm?

      When Carmia, Miracle Optimist comes into play and evolves via its Fanfare effect, even if a crystallized Ruby Falcon is currently in play, Carmia, Miracle Optimist will not gain Storm.

       

      These cards’ effects will activate as follows:

      1. There are 4 allied cards in play, including a crystallized Ruby Falcon.

       

      2. Carmia, Miracle Optimist comes into play, triggering both this follower’s Fanfare effect and Ruby Falcon’s Crystallize effect.

      Their effects will activate in this order:

       

      a. Carmia, Miracle Optimist’s Fanfare effect:

      If there are 3 or 4 allied cards in play (including this card), draw a card. If there are 5, evolve this follower.

       

      b. Ruby Falcon’s Crystallize effect:

      Once on each of your turns, when you play a follower with 2 attack or less, give it Storm.

       

      3. Carmia, Miracle Optimist evolves via its Fanfare effect.

       

      4. Ruby Falcon’s Crystalize effect activates next; however, Carmia, Miracle Optimist will not gain Storm as it has evolved and now possesses 4 attack instead of 2.

       

      Note that although Carmia, Miracle Optimist will not gain Storm in this interaction, Ruby Falcon’s Crystallize effect will activate in this order of play. Therefore, its effect will not activate again if any other followers with 2 attack or less are played on the same turn.

    • The damage from Ghastly Banishment did not become 0 even though I had played Greater Will.

      Greater Will’s effect reduces damages dealt to 0 until the start of the players next turn, while Ghastly Banishment’s effect activates at the start of the opponent’s turn. Card effects that activate at the start of the players next turn end before card effects that activate at the start of the opponent’s turn. Therefore, Greater Will’s effect will no longer be active when Ghastly Banishment’s effect activates.

       

      If the opponent had played Earthen Fist in place of Ghastly Banishment, the effect for this card activates at the end of the opponent’s turn, so the effect of Greater Will would still be effective, and damage would be reduced to 0.

    • Arc's effect activated at the end of my turn but nothing happened.

      One of the following may have happened:

      – “Give +1/+1 to a random allied follower” activated, but you didn’t have a follower in play.

      – “Put a random Portalcraft follower from your deck into your hand” activated, but your deck didn’t have any Portalcraft followers.

    • How are the cards summoned by Zerk, Artifact Dominator's effect chosen?

      A random card is chosen, and cards with a cost equal to the chosen card are removed from the selection pool. This process is then repeated as necessary.

       

      Zerk, Artifact Dominator’s effect will work as follows:
      1. An allied Artifact follower destroyed this match will be chosen at random.
      2. Allied Artifact followers destroyed this match with a cost equal to the card chosen in step 1 will be removed from the selection pool.
      3. Steps 1 and 2 repeat until the area is full, 3 followers have been chosen, or followers of different costs run out.

       

      Each card has an equal chance of being chosen. Having multiples of the same card destroyed will lead to a higher chance of summoning that follower.

    • What happens to the trait of an Armed follower changed by Draconic Weapon's effect when its effects are removed by Spiteful Screams?

      The Armed trait will be removed along with Draconic Weapon’s effect. The follower will revert to its original trait or traits if it had any. Spiteful Screams does not remove changes to attack and defense, so the +0/+1 gained will remain.

    • When a follower with a trait is changed into an Armed follower by Draconic Weapon's effect, does it lose its original trait?

      Yes. It loses all other traits and becomes an Armed follower.

    • About Lævateinn Dragon

      When evolving:

      Lævateinn Dragon will not evolve into Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form unless at least 4 allied Armed followers have left play that match. Transformation does not count as leaving play.

       

      It will also not evolve into Lævateinn Dragon, Attack Form,  Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form when evolving from card effects such as Archangel Reina’s.

       

      When destroyed:

      When a Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form is destroyed, it will show as Lævateinn Dragon under “Followers Destroyed.” Lævateinn Dragon, Attack Form and Lævateinn Dragon, Defense Form are treated as a Lævateinn Dragon, so when a Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form is destroyed by Urd’s effect, a Lævateinn Dragon will be summoned.

       

      When returning to hand:

      When a Lævateinn Dragon, Attack Form, Lævateinn Dragon, Defense Form, or Lævateinn Dragon, Blast Form in play is returned to hand, it will be returned as Lævateinn Dragon.

    • Ultimate Bahamut's Invocation effect isn't activating.

      If your opponent played a Glistering Angel on the previous turn, Ultimate Bahamut’s Invocation effect cannot activate.

       

      Glistering Angel’s Fanfare effect is as follows:
      “Fanfare: Until the end of your opponent’s turn, give the enemy leader the following effect – Invocation won’t activate for you.”

    • What happens if the opponent's deck has 5 cards or less when Ultimate Bahamut's "banish cards from your opponent's deck until there are 5 cards left" Invocation effect activates?

      If the opponent’s deck already has 5 cards or less, nothing will happen.

    • If I have no cards in play and I play a Wandering Plaguebearer, does its effect activate?

      Yes, Wandering Plaguebearer will destroy itself with its Fanfare effect and then its Last Words effect will activate, destroying 2 random enemy followers.

    • Does Radiant Luminous Mage's "While this follower is in play, allied Commander followers can evolve for 0 evolution points" effect apply to itself?

      Yes, the effect includes the card itself.

    • Shining Valkyrie's effect activated even though there is only 1 Fairy in play.

      Shining Valkyrie’s effect is as follows:
      “Strike: Gain +1/+0 for every 2 allied Fairies in play or in your hand.”

       

      The effect can activate if there is 1 Fairy in play and 1 Fairy in the player’s hand.

    • Rayne, Divine Smith's Invocation effect didn't activate.

      Rayne, Divine Smith’s Invocation effect activates when the “whenever you play a card, if it’s the fourth card you’ve played this turn” condition is met. In combination with cards such as Lonely Beginnings, which add to the number of cards played this turn, Rayne, Divine Smith’s Invocation effect may not activate.

       

      Example:
      1. You play a Fairy.
      (Cards played this turn: 1)

       

      2. You play a Fairy.
      (Cards played this turn: 2)

       

      3. You play a Lonely Beginnings (fused with a Natura card).
      (Cards played this turn: 3)

       

      4. Lonely Beginnings’s “add 1 to the number of cards played this turn” effect activates.
      (Cards played this turn: 4)

       

      5. You play a Fairy.
      (Cards played this turn: 5)

       

      Rayne, Divine Smith’s Invocation effect does not activate because neither the last Fairy nor the card before it was the “fourth” card played this turn.

    • My Impious Bishop got destroyed but another Impious Bishop did not get summoned.

      Fanfare effects only activate when you play a card from your hand using play points. Therefore, Impious Bishop’s Fanfare effect (“Gain Last Words: Summon an Impious Bishop”) will not activate if it is summoned by a Last Words effect.

    • The enemy leader had the "Invocation won't activate for you" effect but was still able to summon followers from their deck.

      Followers can be summoned from the deck by effects other than Invocation.

    • With Satanael's Fanfare effect, will Astaroth's Reckoning have a higher chance of being added to my hand than other cards?

      No, all Apocalypse and Cocytus Cards have the same chance of being picked.

    • How are the cards added to my hand with Satanael's Fanfare effect picked?

      Each Apocalypse or Cocytus Card has an equal chance of being picked. One Apocalypse or Cocytus Card will be picked at random, and then that card will be excluded from the selection pool. This process repeats until 6 different cards are picked.

    • Will Glittering Golds discarded due to having a full hand count as being "added to your hand"?

      Yes, they will count.

    • How does Remnant of Hollowness and Yukishima, Master Biographer's "deal a pool of X damage divided between all enemies" effect work?

      Damage equal to each enemy follower’s defense will be dealt in order from the oldest follower in play to the newest. Any remaining damage will be dealt to the enemy leader.

    • If I only have a Silvernail Blaster in my hand and I play it, will the "destroy a random enemy follower" part of its Fanfare effect activate?

      Yes, the effect will activate.

    • I played a Chaotic Doom using its Accelerate effect but it didn't add to the number of followers that had Ward when destroyed.

      When a follower first comes into play, any Last Words effects it has are active, but effects such as Ward are not. As a result, the Chaotic Doom that is summoned by playing Chaotic Doom with its Accelerate effect does not have Ward at the moment it is destroyed, and will not count as a follower that had Ward when destroyed.

    • Even after Raio, Truthful Elimination's effect changed their costs to 1, the cards drawn by Imagination Realized's effect reverted to their original costs at the end of the turn.

      Effects that specify or change a card’s cost are overwritten (i.e., replaced) by any subsequent effects that change its cost.

       

      Therefore, when Imagination Realized’s cost-altering effect expires at the end of the turn, the costs of the cards drawn will revert to their original values.

    • I can't play Annihilating Onslaught using its Enhance.

      Annihilating Onslaught can’t be played if there are no enemy followers in play to select for the “Give -6/-0 to an enemy follower” effect.

    • Izudia, Unkilling Annihilation's Evolve effect was removed even though it didn't activate 3 times.

      Izudia, Unkilling Annihilation’s Evolve effect will activate even if there are no enemy followers with at least 1 attack in play. Therefore, at the end of each of your turns, the remaining number of activations will decrease by 1.

    • What happens if Octrice, Hollow Usurpation's Fanfare effect is used on a follower that gained effects like Ward and Bane?

      Octrice, Hollow Usurpation will gain any effects the enemy follower has when it is selected.

       

      If you select a follower that has had its effects removed by Sonata of Silence, for instance, then Octrice, Hollow Usurpation will not gain any effects.

    • Can Octrice, Hollow Usurpation's Fanfare effect be used to gain effects from an enemy follower's evolved form?

      If you select an evolved enemy follower, then Octrice, Hollow Usurpation will gain effects that are part of its evolved form.

    • Why did Octrice, Hollow Usurpation gain Ward, Bane, and other effects?

      Octrice, Hollow Usurpation can not only gain Last Words, but also Strike, Ward, Storm, Bane, Drain, Rush, and Clash if the follower selected has those effects.

       

      For example, if you play an Octrice, Hollow Usurpation and select an enemy Zeus with Storm, Bane, and Ward, then Octrice, Hollow Usurpation will gain Storm, Bane, and Ward.

    • My evolution points decreased even though I didn't evolve a follower.

      If the opponent is using Swordcraft, it is possible it was due to Arsène Lupin’s effect. Please check the battle log.

       

      Arsène Lupin’s effect is as follows:

      Ambush.

      Fanfare: Put a Gilded Necklace into your hand. Rally (15): If your opponent has at least 1 evolution point, your opponent loses 1 and you recover 1. (You have 0 evolution points on turns you are unable to evolve.)

    • About Blossoming Lunerian's effect

      Blossoming Lunerian’s Fanfare effect will evolve itself, not the other follower selected.

    • Can the effects listed as part of Wielder of the Cosmos's second Fanfare effect activate more than once?

      Each effect will only activate once.

    • About the probability behind Wielder of the Cosmos's cost change

      When Wielder of the Cosmos’s in-hand effect changes its cost to “a random number between 2 and 10,” each number from 2 to 10 has a 1 in 9 chance of being chosen.

    • About the activation rates of the effects listed in Chaotic Doom's Last Words

      Each of the effects listed as part of Chaotic Doom’s Last Words effect (“recover 1 evolution point,” “draw 2 cards,” “deal 3 damage to the enemy leader,” “restore 4 defense to your leader,” and “deal 5 damage to a random enemy follower”) has a 1 in 5 chance of being chosen.

    • Does "followers that cost at least 5 play points destroyed this match" count followers that originally cost at least 5 play points?

      Followers that originally cost at least 5 play points will be counted.

       

      Example:

      If an Absolute Tolerance has been destroyed, since it originally costs 30 play points, it will count towards “followers that cost at least 5 play points destroyed this match.”

    • When I evolved one of the Prophetic Dragons summoned by Prophetic Dragon's Fanfare effect, its defense did not change.

      Prophetic Dragon’s Fanfare effect is as follows:

      “Summon 2 Prophetic Dragons and change their defense to X. X equals this follower’s defense.”

       

      Effects that change a follower’s attack or defense remain in effect even after the follower evolves. Prophetic Dragons summoned by the Fanfare effect will have the “change their defense to X” effect applied to both the pre-evolve and evolved forms.

    • When your leader is given the effect "When you reach the Reaper at the bottom of your deck, reduce your leader's maximum defense by 5 instead of losing the match" and your deck is at 0 cards, how much will your leader's maximum defense be reduced by if a card's effect causes you to draw two or more cards at the same time?

      It will be reduced by 5.

    • I added Lucifer, Fallen Angel to my hand through the effect of Fruits of Wisdom, but its cost was reduced more than the number of times my followers have evolved.

      Newly activated effects cannot be resolved while there is a sequence of effects that are still being resolved. Due to this, there may be cases where the amount that Lucifer, Fallen Angel’s cost is reduced does not match up with the number of times that allied followers have evolved this match.

       

      The following is an example of how the effects would be resolved if Lucifer, Fallen Angel were drawn from the effect of a fused Fruits of Wisdom:

      *Two cards are fused to Fruits of Wisdom in this example.

      *The number of times that allied followers have evolved this match is 1 at the start of this example.

       

      1. You play Fruits of Wisdom. The following effects are set to be resolved:

      (a) Draw 2 cards. (Fruits of Wisdom)

      (b) If this card is fused with at least 2 cards, summon an Assembly Droid and evolve it. (Fruits of Wisdom)

       

      2. Fruits of Wisdom’s “Draw 2 cards.” effect activates, and Lucifer, Fallen Angel is drawn as one of the two drawn cards. Then, due to the condition being met, Lucifer, Fallen Angel’s “if X is greater than 0, reveal it and subtract X from its cost.” effect is added to the sequence of resolution:

      (b) If this card is fused with at least 2 cards, summon an Assembly Droid and evolve it. (Fruits of Wisdom)

      (c) If X is greater than 0, reveal it and subtract X from its cost. (Lucifer, Fallen Angel)

       

      3. The next effect in the sequence activates, so an Assembly Droid is summoned and is evolved. This then meets the conditions for Lucifer, Fallen Angel’s second effect, which gets added to the resolution sequence:

      (c) If X is greater than 0, reveal it and subtract X from its cost. (Lucifer, Fallen Angel)

      (d) Subtract 1 from the cost of this card. (Lucifer, Fallen Angel)

       

      4. The next effect in the sequence activates, and since X (the number of times that allied followers have evolved this match) is equal to 2 (X=1 at the start of the example, and X=2 with the resolution of Step 3), Lucifer, Fallen Angel’s cost is reduced by 2 to become a cost of 8.

      At this point, the following effect is still awaiting resolution:

      (d) Subtract 1 from the cost of this card. (Lucifer, Fallen Angel)

       

      5. The last effect in the sequence activates and reduces Lucifer, Fallen Angel’s cost by 1 more, resulting in a final cost of 7.

    • Ladica, Verdant Claw's effect did not activate.

      Ladica, Verdant Claw’s effect activates when a card you play is the fourth, eighth, or twelfth card you’ve played that turn.

       

      When played together with cards that increase the number of cards played that turn, such as Heroic Resolve, there may be cases where Ladica, Verdant Claw’s effect doesn’t activate.

       

      Example:

      Assuming Ladica, Verdant Claw is already in play,

      1. You play a Fairy. The number of cards played this turn is now 1.

      2. You play another Fairy. The number of cards played this turn is now 2.

      3. You play Heroic Resolve. The number of cards played this turn is now 3.

      4. Heroic Resolve’s effect activates. The number of cards played this turn is now 4.

      5. You play another Fairy. The number of cards played this turn is now 5.

      6. Since the Fairy you just played was not the fourth card played this turn, you will not recover 3 play points through Ladica, Verdant Claw’s effect.

    • Leod, Moonlit Executioner lost Ambush without attacking.

      When the effect “At the start of your turn, deal 1 damage to all enemies” activates, Leod, Moonlit Executioner will lose Ambush.

    • Wicked Rebirth did not summon 2 followers.

      Wicked Rebirth’s skill is as shown below:

      ——

      Destroy an allied follower.

      Summon a copy of an allied follower that costs 2 play points or less and had Last Words when it was destroyed this match. Give it +3/+0 and Rush.

      If at least 5 allied cards had Last Words when they were destroyed this match, draw 2 cards.

      If at least 10 allied cards had Last Words, summon copies of 2 allied followers instead of 1.

      ——

      Even if the condition to summon 2 allied followers that cost 2 play points or less and had Last Words is met, if only one follower that meets this condition has been destroyed, then only one follower will be summoned. Only when two or more followers that meet this condition have been destroyed will two copies be summoned.

    • What counts as a follower with Last Words for Otherworld Gatekeeper?

      For cards like Forlorn Necromancer, a “follower with Last Words” is a card in play that currently has a Last Words effect.

       

      For Otherworld Gatekeeper, the follower from your deck can have a Last Words effect either while it’s unevolved or evolved.

       

      For example, Otherworld Gatekeeper could put a Master Sleuth from your deck into play.

    • How do Whims of Chaos and Rite of the Ignorant interact with each other?

      The two leader effects will interact differently depending on the order they are played.

       

      If you play Rite of the Ignorant then Whims of Chaos, the following example could happen.

       

      1. Rite of the Ignorant activates, putting a Dimension Shift into your hand.

      Rite of the Ignorant then queues up Spellboosting it 5 times.

      Dimension Shift at this point still costs 20.

       

      2. Whims of Chaos randomly changes the cost of Dimension Shift to 8.

       

      3. Rite of the Ignorant’s queued up Spellboost effect now activates, Spellboosting Dimension Shift 5 times.

      Dimension Shift now costs 3.

       

      If you play Whims of Chaos then Rite of the Ignorant, the following would happen.

       

      1. Whims of Chaos’s effect activates.

       

      2. Rite of the Ignorant activates, putting a Dimension Shift into your hand.

      Rite of the Ignorant then queues up Spellboosting it 5 times.

      Dimension Shift at this point still costs 20.

       

      3. Rite of the Ignorant’s queued up Spellboost effect activates, Spellboosting Dimension Shift 5 times.

      Dimension Shift now costs 15.

    • Alberta, the Autumnblade isn’t coming into play after I play four cards.

      When Alberta, the Autumnblade gives your leader the effect “summon an Alberta, the Autumnblade, then remove this effect,” it will only activate upon playing your fourth card during your turn.

       

      Effects that increase the number of cards you have played during a turn only activate after the card is played. As such, when trying to use Alberta, the Autumnblade’s effect with other cards, such as Primordial Colossus, there are some cases where the effect will not activate.

       

      Example 1

      Primordial Colossus has already been played and your leader has the effect “once on each of your turns, when you play a card, recover 2 play points and add 2 to the number of cards played this turn.”

      1. You play a Fairy.

      The number of cards played this turn is now 1.

      2. The effect “add 2 to the number of cards played this turn” activates.

      The number of cards played this turn is now 3.

      3. You play another Fairy.

      The number of cards played this turn is now 4.

      4. As this Fairy is considered as the fourth card you have played this turn, the effect “summon an Alberta, the Autumnblade, then remove this effect” will activate.

       

      Example 2

      Primordial Colossus has yet to be played, and your leader does not have the effect “once on each of your turns, when you play a card, recover 2 play points and add 2 to the number of cards played this turn.”

      1. You play Primordial Colossus.

      The number of cards played this turn is now 1.

      2. You play a Fairy.

      The number of cards played this turn is now 2.

      3. As you have played a card, 2 is added to the number of cards played this turn.

      The number of cards played this turn is now 4.

      4. You play another Fairy.

      The number of cards played this turn is now 5.

      5. As this Fairy now counts as your fifth card, the effect “whenever you play a card, if it is the fourth card you have played this turn, summon an Alberta, the Autumnblade, then remove this effect” will not activate.

       

    • What happens when an allied Artifact follower comes into play while an allied crystallized Mobilized Factory is in play?

      In addition to the Artifact follower gaining Rush, you will recover 1 play point and draw a card.

    • Can my follower with both Ambush and Ward be attacked by an enemy follower?

      If a follower has both Ambush and Ward, Ward will be inactive as long as Ambush is active.
      After the follower loses Ambush (such as by attacking), Ward will become active.

    • Why did Bahamut, Primeval Dragon's Fanfare effect only deal 6 damage to the enemy leader after dealing 3 damage to VIII. Sofina, Strength?

      If VIII. Sofina, Strength is the only enemy follower in play, the pool of 12 damage will be divided before being dealt to it and the enemy leader. Therefore, 6 damage will be dealt to the enemy leader even though VIII. Sofina, Strength can’t take more than 3 damage at a time.

       

    • If Eahta, God of the Blade's Super Skybound Art reduces the cost of another Eahta, God of the Blade in my deck to 3, can it be put into play with Courtly Dance's Enhance effect?

      Yes.

    • Why didn't my Walder, Forest Ranger get invoked?

      Walder, Forest Ranger’s Invocation effect activates the second time you play a card using its Accelerate effect within the same turn. If you have a full play area when initially playing your second Accelerate effect, even if that Accelerate would open up space, Walder will not be invoked and won’t be invoked upon subsequent Accelerate effects.

    • If the conditions for a Super Skybound Art are met, will both the Skybound Art and Super Skybound Art effects activate?

      Yes. The Super Skybound Art effect will activate after the Skybound Art effect.

    • Cards with Maneuver

      Q: If followers that meet Maneuver conditions come into play via an effect, will they be able to Maneuver other followers?

      A: Yes. When followers that meet Maneuver conditions come into play, even via card effects, Maneuver can be used.

       

      Q: If a follower that meets Maneuver conditions comes into play while a follower with Maneuver is already in play, will the Fanfare or Enhance effects of the follower that has just come into play activate?

      A: Yes, they will.

       

      Q: If a follower that meets Maneuver conditions comes into play and then leaves play to control a follower with Maneuver, will effects that activate when a card leaves play trigger?

      A: No, they won’t.

       

      Q: If a follower that meets Maneuver conditions comes into play and leaves play to control a follower with Maneuver, will you gain shadows?

      A: No, you won’t.

       

      Q: Can followers that come into play via Invocation effects Maneuver followers?

      A: Yes, they can.

       

      Q: Can followers with Maneuver control other followers with Maneuver?

      A: Yes, they can.

    • Maneuvering and Alighting

      Q: When a follower alights from the follower it’s Maneuvering, will effects that activate on coming into play trigger?

      A: No, they won’t.

       

      Q: If a follower gains effects from their Fanfare before Maneuvering another follower, will those effects remain after it  alights from the follower it’s Maneuvering?

      B: No, they won’t.

       

      Q: If a follower was evolved before Maneuvering another follower, will it come back into play evolved after it  alights from the follower it’s Maneuvering?

      A: No, it won’t.

       

      Q: When a follower with Maneuver is transformed or banished while it is being controlled, what will happen to the controlling follower?

      A: If the follower with Maneuver was transformed, the controlling follower will not come back into play.

      If it was banished, the controlling follower will come back into play.

       

      Q: When a follower with Maneuver loses its effects while being controlled, will the controlling follower come back into play? Also, if the follower with Maneuver leaves play after it loses its effects, will the controlling follower come back into play?

      A: In both cases, the answer is no.

       

      Q: When a follower with Maneuver is returned to hand while being controlled, will the controlling follower come back into play?

      A: Yes, it will.

    • If a Regal Wildcat stops Maneuvering a Val, Trusty Getaway Car, will the Regal Wildcat's Storm effect activate?

      Yes, it will.

    • Bone Fanatic was played for its Enhance cost while a Dutiful Steed was in play. The Dutiful Steed was banished without giving the Bone Fanatic +1/+1.

      Dutiful Steed’s effect activates when an allied follower comes into play. That is why when a follower transforms on coming into play, the following things happen, and it appears as though the +1/+1 effect hasn’t activated.

       

      1. Bone Fanatic is played for its Enhance cost. The following actions are pending:
      -Bone Fanatic’s Fanfare Enhance effect.
      -Dutiful Steed’s effect.

       

      2. Bone Fanatic’s Enhance effect activates, transforming it into a Giant Skull.

       

      3. Dutiful Steed’s effect activates for Bone Fanatic, but since the card is no longer there, it looks as though the effect has not activated.

       

      4. Since an allied follower has come into play, Dutiful Steed is banished.

    • If Gold Rush Ghost's evolve effects have activated all 4 times, and another Gold Rush Ghost is evolved afterward, will the same leader effects reactivate?

      No, it won’t.

    • Following the August 19 update, does Loki's effect apply to Enhance Fanfare effects?

      Loki’s effect will not repeat Enhance Fanfare effects.

       

      If the next follower you play has any non-Enhance Fanfare effects (excluding Choose and targeted effects), Loki’s effect will repeat them once.

       

      However, even if that follower only has Enhance Fanfare effects, it counts as a “follower with Fanfare effects (excluding Choose and targeted effects)”, so Loki’s effect will still be used up.

    • If 9 allied followers have came into play when I play Ernesta, Weapons Hawker will her Rally effect activate?

      No. If only 9 allied followers have come into play when you play Ernesta, Weapons Hawker, her Rally effect will not activate.

       

      Rally effects count the number of allied followers that have come into play at the time the card is played. Followers that have Rally as a Fanfare effect will not count themselves for their Rally effect.

    • Why was only one follower reanimated when I played VI. Milteo, The Lovers?

      When the fanfare effect of VI. Milteo, The Lovers activates, it first decides the values of X and Y at random between 0 and 6. It then checks and reanimates followers that can be reanimated with the given values. This may result in only one follower being reanimated.

       

      Example: A 2-play point Follower and a 4-play point follower have been destroyed this match. At random Milteo’s Reanimate (X) is set to 1 and Reanimate (Y) is set to 5. In this case only one follower will be reanimated since Reanimate (X) will not have a follower that costs 1 or less play points to reanimate.

    • Why did Alchemical Confectioner put a Wildfire Tyrannosaur follower and a Wildfire Tyrannosaur spell into my hand?

      When Wildfire Tyrannosaur is accelerated, it is played as a spell card called Wildfire Tyrannosaur. Although they have the same name, the follower Wildfire Tyrannosaur and spell Wildfire Tyrannosaur are considered 2 different cards.

       

      If you play Treacherous Reversal, it will be possible for Alchemical Confectioner to put both versions of Wildfire Tyrannosaur into your hand.

    • If Avarice is active, does Nerea, Beast Empress's Fanfare effect evolve the Flood Behemoth or Nerea, Beast Empress?

      It evolves Nerea, Beast Empress.

    • Why can't I target my opponent's Belphomet, Worldreaver with spells or effects?

      It could be because an Assault Tentacle was summoned as part of Belphomet, Worldreaver’s Fanfare effect.
      Assault Tentacle has the effect “If this follower can be targeted by enemy spells or effects, your opponent can only target this follower.”
      This would make Belphomet, Worldreaver unable to be targeted while the Assault Tentacle is in play.

    • Can Alchemical Confectioner's Fanfare effect put a card with both Machina and Natura traits into my hand?

      Cards with both Machina and Natura traits count as Machina cards and Natura cards.
      So Alchemical Confectioner’s Fanfare effect can put a card with both traits into your hand.

    • Can Robotic Bagworm's Fanfare effect subtract 1 from the cost of Changewing Cherub?

      Changewing Cherub has both Machina and Natura traits. It is a Machina card and it is a Natura card.
      So Robotic Bagworm’s Fanfare effect can reduce its cost.

    • If I have 3 other cards with both Machina and Natura traits when I play Changewing Cherub, will both Fanfare effects activate?

      1 card with both Machina and Natura traits will count as 1 Machina card and 1 Natura card.
      So even if you have only 3 other cards, if they have both traits then both of Changewing Cherub’s Fanfare effects will activate.

    • If Natur Al'machinus is fused with only 1 card that has both Machina and Natura traits will it still subtract 3 from the cost of the card put into my hand?

      Yes! If Natur Al’machinus is fused with a card with both traits it will satisfy the requirements of being fused with a Machina card and being fused with a Natura card.

    • Mono, Garnet Rebel and Reina, Evolution's Herald

      “Can evolve for 0 evolution points” means that no evolution points will be used even if you evolve a follower with an evolution orb or through the card details.

      Therefore, even if Reina, Evolution’s Herald’s effect is applied to an unevolved Mono, Garnet Rebel, you will still be unable to evolve Mono, Garnet Rebel with an evolution orb or through the card details.

    • Underworld Ruler Aisha and Ferry, Spirit Maiden

      If an unevolved Underworld Ruler Aisha is affected by Ferry, Spirit Maiden’s effect and Underworld Ruler Aisha is then evolved, Ferry, Spirit Maiden’s effect is overwritten and Underworld Ruler Aisha will only attack twice.

    • Twilight Queen and Nephthys

      Twilight Queen and Nephthys

      When Nephthys brings followers into play, those followers’ Last Words effects resolve in the order that the followers were brought into play. When Twilight Queen is put into play by Nephthys, the cards’ effects will resolve in the following way:
      If a follower that has a Last Words effect enters play after Twilight Queen:
      1. Nephthys comes into play.
      2. A Spartoi Sergeant, Twilight Queen, Mordecai the Duelist, and Goblin enter play in that order.
      3. Nephthys’s effect destroys the Spartoi Sergeant, Twilight Queen, Mordecai the Duelist, and Goblin.
      4. Last Words effects are pending in order of Twilight Queen first, Mordecai the Duelist second.
      5. Twilight Queen’s Last Words effect activates. The next time an allied follower’s Last Words effect activates, that follower’s Last Words effect will therefore activate twice.
      6. Mordecai the Duelist’s Last Words effect activates twice. Two copies of Mordecai the Duelist thereby come into play.

       

      If no follower that has a Last Words effect enters play after Twilight Queen:

      1. Nephthys comes into play.
      2. A Spartoi Sergeant, Mordecai the Duelist, Goblin, and Twilight Queen enter play in that order.
      3. Nephthys’s effect destroys the Spartoi Sergeant, Mordecai the Duelist, Goblin, and Twilight Queen.
      4. Last Words effects are pending in order of Mordecai the Duelist first, Twilight Queen second.
      5. Mordecai the Duelist’s Last Words effect activates, and one copy of Mordecai the Duelist thereby comes into play.
      6. Twilight Queen’s Last Words effect activates. The next time an allied follower’s Last Words effect activates, that follower’s Last Words effect will therefore activate twice.

       

      Twilight Queen and Elf Twins’ Assault

      Elf Twins’ Assault damages one follower at a time. When it destroys both Twilight Queen and another follower with Last Words, the effects will resolve in the following way:
      If Twilight Queen is destroyed first:
      1. Elf Twins’ Assault destroys Twilight Queen, and then it destroys Mordecai the Duelist.
      2. Last Words effects are pending in order of Twilight Queen first, Mordecai the Duelist second.
      3. Twilight Queen’s Last Words effect activates. The next time an allied follower’s Last Words effect activates, that follower’s Last Words effect will therefore activate twice.
      4. Mordecai the Duelist’s Last Words effect activates twice. Two copies of Mordecai the Duelist thereby come into play.

       
      If Twilight Queen is destroyed second:
      1. Elf Twins’ Assault destroys Mordecai the Duelist, and then it destroys Twilight Queen.
      2. Last Words effects are pending in order of Mordecai the Duelist first, Twilight Queen second.
      3. Mordecai the Duelist’s Last Words effect activates, and one copy of Mordecai the Duelist thereby comes into play.
      4. Twilight Queen’s Last Words effect activates. The next time an allied follower’s Last Words effect activates, that follower’s Last Words effect will therefore activate twice.

    • Loki

      Loki and Elder Mage of Dragonlore
      Assume that when you play an Elder Mage of Dragonlore, Loki’s effect is active and you have one Earth Sigil in play. Elder Mage of Dragonlore’s Earth Rite effect will activate, and a Windblast Dragon will thereby come into play. Loki’s effect will attempt to activate Elder Mage of Dragonlore’s Earth Rite effect a second time, but since there are no Earth Sigils, the Earth Rite effect won’t work. The Fanfare effect that summons a Dragon will also not work.
      As a result, Loki’s ability will be lost without having an effect on the board.

       

      Loki and Axefighter
      Assume when you play Axe Fighter and its Enhance effect activates, Loki’s effect is also active. Axe Fighter’s Enhance effect will activate twice for only 6 play points.

       

      Loki and Snow, Whitecat Sage
      Loki’s effect won’t be triggered if the next follower that you play has a targeted Fanfare, Necromancy, Enhance, or Earth Rite effect. Even if there aren’t any allied followers on the board when you play Snow, Whitecat Sage, the effect that enables you to draw a card will not activate another time, and Loki’s effect won’t be used up.

       

      Loki and Roland the Incorruptible
      If you play Roland the Incorruptible while Loki’s effect is active, the effect wherein a Durandal the Incorruptible enters play will activate two times.

       

      Effects will resolve in the following way:
      1. Roland the Incorruptible comes into play.
      2. Durandal the Incorruptible comes into play.
      3. As a result of Loki’s effect, Roland the Incorruptible effect will be pending to activate two times.
      4. Roland the Incorruptible effect will activate once, and one copy of Durandal the Incorruptible will thereby enter play.
      5. Roland the Incorruptible’s effect will activate once more, and another copy of Durandal the Incorruptible will thereby enter play.

    • Sister of Punishment and Sun Oracle Pascale

      Sister of Punishment’s effect will deal 2 damage to followers whose attack and defense have been doubled by Sun Oracle Pascale.

    • Dark Bladefiend

      Dark Bladefiend’s effect, “Ward. At the end of your turn, use Necromancy (2): Deal 2 damage to a random enemy follower” will not activate if there is no enemy follower in play.

      Therefore the number of shadows you have will remain the same.

    • Jabberwock

      For every allied follower that Jabberwock destroys, a higher cost follower will be put into play. However, if there are no followers with a higher cost than the destroyed card remaining in your deck, then no followers will be put into play from this effect.

       

      Here’s an example of the card’s mechanics:

       

      A Goblin (1-cost) and an Ouroboros (8-cost) are in play.
      1. Jabberwock comes into play.
      2. The Goblin and Ouroboros are destroyed by Jabberwock’s effect.
      3. A 2-cost or higher follower will be put into play from your deck (but if there are no 2-cost or higher followers left in your deck, then a follower won’t be put into play).
      4. A 9-cost or higher follower will be put into play from your deck (but if there are no 9-cost or higher followers left in your deck, then a follower won’t be put into play).

    • Wordwielder Ginger

      When you play Wordwielder Ginger and have followers with the ability to have their cost reduced via Spellboost in your hand, when you end your turn, they will have their cost reduction reset. However, these followers will still display the Spellboosted amount on their card text.

       

      This is currently as intended, although revisions may be made in the future.

    • Dragonclaw Pendant and Astaroth's Reckoning

      If you play a Astaroth’s Reckoning while a Dragonclaw Pendant is in play, it deals damage to the enemy leader until their defense drops to 0.

  • Troubleshooting

    • I can't log in on Steam and the error code displayed is 333.

      Error code 333 is displayed when the Steam account logging in couldn’t be verified.

       

      Please try the following steps:
      1. Make sure that you are online on Steam.
      2. Wait a moment before logging into Shadowverse again.

       

      If the steps above did not resolve your issue, please contact Steam’s customer support.

    • I can't use crystals for certain things in-game.

      When playing the game in Belgium, crystals can no longer be used for the following actions:

      1) Purchasing card packs

      2) Entering Take Two and Open 6 runs

      3) Entering Grand Prix runs

      4) Entering Gauntlet runs

    • The game suddenly froze during a ranked match and I couldn't make any moves.

      When the player gets disconnected by a poor internet connection or closing the game, the disconnected player will normally end in a loss.
      However, there are a few cases where the game suddenly freezes or the result is not processed correctly.

       

      If you face this issue, please don’t close the game mid match and select Quit from the menu instead.
      If we find players exploiting this bug, they could be subject to suspension of the account.

       

      We are currently investigating and working to fix this issue.
      We apologize for the inconvenience caused and thank you for your understanding.

    • The app keeps crashing when I try to edit my videos.

      Attempting to edit long videos may put too much load on your device, causing the app to crash.
      If you experience frequent app crashes, please refrain from recording long videos.

    • I can't play on a device I linked my account to.

      If you attempt to play on the same account from two or more devices simultaneously, the game may not function properly.

      When playing on a different device, please make sure to close the app on all other devices running it.

    • I've waited a day, but haven't received any responses yet.

      While we respond to inquiries as they come, depending on the nature of the inquiry, response times will differ.

      If you do not receive a reply after a few days of contacting us, please check your spam filter settings and make sure of the following:

      – You can receive emails from the domain “@cygames.co.jp”
      – You can receive emails containing URLs
      – You can receive emails sent from PCs

      If you cannot change your spam filter settings for any reason, please contact us again with a different email address.

    • How can I send an inquiry?

      You can contact us via the following:

       

      From the app
      – More > Contact

       

      From the official website
      https://shadowverse.com/contact/

    • The app doesn't start.

      If your app does not start, please try the following:

      – Delete the app cache
      – Restart your device
      – Open the app where you have a good internet connection
      – Make sure your device is supported
      https://shadowverse.com/device.php

       

      If trying the above does not resolve the problem, please contact us.

    • I cannot install or update the app.

      If you cannot install or update the app, please try the following:

      – Delete the app cache
      – Restart your device
      – Open the app where you have a good internet connection
      – Make sure your device is supported
      https://shadowverse.com/device.php

       

      If trying the above does not resolve the problem, please contact us.

    • The screen often freezes and I'm unable to play. I restarted my device, but it didn't work.

      In most cases, freezes occur when the device is overheating or lacking memory due to many apps running at once.

      If you have already restarted your device and the app, please try the following:

      1. Close all running apps
      2. Turn off your device
      3. If you can remove the battery from your device, remove it, then let it cool down for a while
      4. After your device has sufficiently cooled, restart the device
      5. Open Shadowverse

    • The app has gone silent.

      If you cannot hear any sound, please check the audio settings in the app via the following:

      – More > Settings > Audio

      You may also be unable to hear sound depending on your device settings. Please check your device’s audio settings and silent mode setting.

      If you have any questions regarding the settings of your device, please contact the device manufacturer.

    • I cannot connect to the app.

      Depending on your internet connection type and signal strength, connecting to the app may take a while.

      You will also be unable to connect to the app during maintenance. For details regarding maintenance, please view the News section on our official website.

    • Matchmaking for ranked match is not working.

      If matchmaking is not working, please try the following to see if the issue is resolved.

      – Try matchmaking after waiting for a while
      – Make sure your internet connection is experiencing no issues, then retry matchmaking

    • I cannot play because of connection errors.

      If you experience connection errors, please try playing the app in a different location with better reception.

      Furthermore, during maintenance, you will not be able to connect to our game servers. We will notify you of such events under the News section on our official website.

  • Crystal Purchases

    • I can't buy crystals on the Steam version of the game.

      On the Steam version of the game, if you get stuck on a loading screen or a 319 error is displayed when attempting to purchase crystals, it may be due to either of the following reasons:

      – The Steam overlay is not properly set up in your Steam client.

      – Your PC is running another program that conflicts with the overlay.

       

      For more information about the Steam overlay, please check the following Steam support page:

      https://help.steampowered.com/en/faqs/view/3978-072C-18DF-FBF9

    • The crystals I purchased disappeared.

      Crystals purchased on the iOS or Google Play versions of the game will not transfer over to the Steam version when you link your game data. Even after linking your data using Device Link, your crystals will not be lost and can be used on the platform they were originally purchased on.

       

      When linking data from iOS to Google Play, or from Google Play to iOS, crystals will carry over to the new platform.

       

      Crystals purchased on the Steam version can only be used on the platform they were purchased on. Crystals will not transfer over when linking data across platforms from Steam.

       

      On Steam, crystals will not carry over from the Japanese version to other language versions of the game, and vice versa. Crystals will not be lost, however, by switching languages, and will continue to be usable in the language version in which they were purchased.

       

    • Can I change my birth year and month once they have already been set?

      It is not possible to change your birth year and month once they are set.

      Please make sure everything is correct before setting your birth year and month.

    • Do crystals expire?

      No, crystals do not expire.

    • I'll be 16 (or 20) tomorrow. When will my purchase limit for crystals change?

      The limit is changed at 4 p.m. (PST) on the last day of the month that the player has turned 16 or 20 years old.

    • I'm prompted to enter my month and year of birth when trying to purchase crystals. What do you use it for?

      Younger players and their guardians can feel at ease with the knowledge that Shadowverse has a monthly purchase limit on crystals. The app will determine your age according to the entered birth year and month and set a spending limit according to the following:

      Monthly Purchase Limit
      – Ages 15 and under: 2,500
      – Ages 16-19: 5,000
      – Ages 20 and over: Unlimited

      Once your birth year and month are set they cannot be changed. Minors must have the permission of a parent or guardian to buy crystals. Purchase limits change at 4 p.m. (PST) on the last day of the month that the player has turned 16 or 20 years old. We are not responsible for any issues that arise from entering incorrect information.

    • What forms of payment are accepted to purchase crystals?

      Accepted payment methods differ between platforms.

      On iOS, you can use the payment methods displayed in the App Store, such as credit cards or iTunes cards.

      For Google Play, you can use the payment methods displayed in the Google Play Store, such as credit cards or payment through your mobile phone service provider.

      For Steam, you can use the payment methods displayed in Steam Wallet, such as credit cards or WebMoney.

      If you have any further questions, please contact the respective platform’s service provider.

    • Is there a monthly purchase limit on crystals?

      The number of crystals that you can buy every month depends on your age. Please enter your birth year and month when you first buy crystals.

      Monthly Purchase Limit
      – Ages 15 and under: 2,500
      – Ages 16-19: 5,000
      – Ages 20 and over: Unlimited

      Once your birth year and month are set it cannot be changed. Minors must have the permission of a parent or guardian to buy crystals. Purchase limits change at 4 p.m. (PST) on the last day of the month that the player has turned 16 or 20 years old.

    • I haven't received crystals I purchased.

      Sometimes it takes 2-3 days for purchased crystals to be reflected in your data.

      If you haven’t received them, please check your inbox to see if an email with your order number or transaction ID was sent from Apple, Google or Steam. Also, restarting your app may resolve this issue.

  • Game Data

Contact Us

Please read the FAQ for answers to the most common questions.

  • iOS/Google Play Contact
  • Steam Contact

We might not be able to answer all inquiries.
Please send all inquiries in English.

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