Issue with Alienware Packs Key Giveaway

We have identified an issue where some accounts were able to redeem multiple Alienware Packs Keys. This issue has been resolved as of 2:00 a.m., Jun 20 (PT).

Players determined to have abused this to obtain excessive in-games items will be subject to actions on their account, such as having the items removed or having their account suspended.

Shadowverse Team