We have confirmed cases where players have been cancelling crystal purchases multiple times. Accounts found to have engaged in this act will have the following action taken against them in accordance with the Terms of Service.
- Restriction of shop features.
*Some shop features will not be available to these accounts.
When actions that violate the Terms of Service are confirmed, severe measures, such as account suspension or restriction of certain features, may be taken in accordance with Article 11 of the Terms of Service.
Please note that we may not be able to respond to inquiries regarding accounts that have been subjected to these measures.
Please enjoy Shadowverse in a responsible way.