(Update) Important: Issue Linking Facebook Account on iOS


(Update)
This issue has been resolved and game accounts can be linked to Facebook accounts again.

We apologize for any inconvenience this issue may have caused.

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Players that have updated their iOS device to iOS 14.5 may experience an issue causing them to be unable to link their game account to Facebook accounts. If this happens, you will also become unable to recover any data that was previously backed up via a Facebook account.

Until the issue is resolved, we recommend backing up your data with the following methods instead.

Backup via Game Center:
1. Open Shadowverse on your device, go to More, and select Account Link.
2. Select Link an Account.
3. Select Game Center.
4. Select Link an Account.
5. Select Link.
6. Confirm the data that you are linking to Game Center and select Link.

Backup via Apple ID:
1. Open Shadowverse on your device, go to More, and select Account Link.
2. Select Link an Account.
3. Select Sign in with Apple.
4. Select Link an Account.
5. Continue by signing in with your account.
6. Select Link.
7. Confirm the data that you are linking to your Apple ID and select Link.

Backup via Device Link Password:
1. Open Shadowverse on your device, go to More, and select Device Link.
2. Select Link.
3. Select Create Device Link Password.
*If you already have a password previously set, Change Device Link Password will be displayed instead.
4. Select Create Password.
5. Enter a password of your choice, check the box to agree to the privacy policy, and select Create Password.

Notes:
- Steps may slightly vary depending on your device.
- Game data that is already linked to Game Center will be overwritten, so please be sure to check confirm before linking.
- Linking to Game Center can only be done on iOS.
- Please make sure not to lose your password.
- If you accidentally mistype your password when setting it, you may be unable to recover your data, so please be careful.
- Even after linking your account, purchased crystals will not disappear and can continue being used on the platform they were purchased on.
- The Account Link function may be changed without notice.

Shadowverse Team