(Update) No Sound Bug

(Update)
We have found that the issue occurs on devices running on iOS 11.3 or above.
The issue can be resolved by suspending app. You can suspend the app by going back to the Home screen, double tapping the Home button, or swiping the screen up and opening Control Center.
Please note that suspending the app again after you have already suspended the app in order to fix the issue will cause the app to lose sound.

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There are currently sound issues causing a no sound bug in-game.

We are investigating and working to fix these issues. We apologize for the inconvenience caused and thank you for your understanding.

Shadowverse Team